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Rozrisany Archiwowany

background service error Win 10

Mozilla VPN Rozrisanje problemow
mmrvichin je před před 5 lětami wotmołwił
Baris
Baris

I'm unable to start the VPN. I get an error "background service error". I've tried logging out and back in as well as reinsalling the app. I've attached an screen shot from the debug output that appears to show when it's failing.

I'm unable to start the VPN. I get an error "background service error". I've tried logging out and back in as well as reinsalling the app. I've attached an screen shot from the debug output that appears to show when it's failing.
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Wšě wotmołwy (2)

JC
JC Sobudźěłaćerjo Mozilla

Wubrane rozrisanje

Hello there,

Try signing out of the Mozilla VPN (you can do this by going to the gear icon on the top right of the application, then scrolling down to "Sign out"), uninstalling it, re-downloading it from vpn.mozilla.org, and reinstalling it. The sign out is an important part of the process due to deleting some files that otherwise don't get purged. This usually resolves these kinds of issues.

Let me know if that helps.

Baris
Baris Prašer

Didn't work the first time but did the second.