Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Multiple problems: TB very slow-5 sec to open an email and get Not Responding often

  • 3 wotmołwy
  • 1 ma tutón problem
  • 3 napohlady
  • Poslednja wotmołwa wot sfhowes

more options

Beginning about a month ago TB became very slow. 5+ sec to open, move, delete, copy emails. Also, periodically I get the message "Not Responding" for 5-6 sec, then TB starts working for 5-6 sec, then "Not Responding", and on and on. Have to close out and reopen. I have reloaded TB but that did not help.

Beginning about a month ago TB became very slow. 5+ sec to open, move, delete, copy emails. Also, periodically I get the message "Not Responding" for 5-6 sec, then TB starts working for 5-6 sec, then "Not Responding", and on and on. Have to close out and reopen. I have reloaded TB but that did not help.

Wšě wotmołwy (3)

more options

What is your antivirus, and is it set to scan mail folders? Run Windows in safe mode and see if TB performance changes.

more options

My anti-virus is Windows Defender. I do not know if it is set to scan mail folders and I do not know how to check and I do not know how to set it if it is or is not. Toad-Hall said in a previous answer "Empty the 'Papierkorb' folder." Any idea what that means? Where is the "Papierkorb" folder?

more options

Add the TB profile folder as an Exclusion in WD settings, Virus and threat detection settings. In TB, Help/Troubleshooting Information, click Open Folder to open the profile folder and see its location.

Papierkorb is German for Trash or Deleted.

There are other factors that can cause 'Not Responding' if adjusting WD doesn't help.