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I have had problem to watch videos on Instagram and some other pages for at least one year. Sometimes it works but mostly I just see a coloured screen (please see picture) (or see it here; https://1drv.ms/u/s!AnKJ-0F5hQyFwhFOcYQMHrtHIl0Z ).

I have checked and updated windows, graphic card and everything else I can think of. Now I instead have to use Explorer or Chrome since it works fine with them. I have read other posts about this and tried some stuff, among them to enable Hard ware Acceleration. But I'm not that good at computers that I understand all technical suggestions. Does anyone got any solution for this problem? Or is my computer just too old?

Thank's

Video card: Nvidia Feforce GTX560

I followed some other post and got this information about Flash. System Information


Time of this report: 10/20/2018, 19:27:55
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 04/10/12 17:55:22 Ver: 11.04 (type: BIOS)
Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16362MB RAM
Page File: 7246MB used, 25498MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12

DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, no HDCP Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.17134.0001 64bit Unicode


DxDiag Notes


Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found.


I have had problem to watch videos on Instagram and some other pages for at least one year. Sometimes it works but mostly I just see a coloured screen (please see picture) (or see it here; https://1drv.ms/u/s!AnKJ-0F5hQyFwhFOcYQMHrtHIl0Z ). I have checked and updated windows, graphic card and everything else I can think of. Now I instead have to use Explorer or Chrome since it works fine with them. I have read other posts about this and tried some stuff, among them to enable Hard ware Acceleration. But I'm not that good at computers that I understand all technical suggestions. Does anyone got any solution for this problem? Or is my computer just too old? Thank's Video card: Nvidia Feforce GTX560 I followed some other post and got this information about Flash. System Information ------------------ Time of this report: 10/20/2018, 19:27:55 Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804) Language: Swedish (Regional Setting: Swedish) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 04/10/12 17:55:22 Ver: 11.04 (type: BIOS) Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.6GHz Memory: 16384MB RAM Available OS Memory: 16362MB RAM Page File: 7246MB used, 25498MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, no HDCP Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.17134.0001 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found. --------------------

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Try to set this pref to false on the about:config page.

  • media.wmf.dxva.d3d11.enabled

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.