Does deleting an email account delete the associated emails?

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with … (saznaj više)

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with an index, I could probably look it right up. But coming to the forum is the only option the program gives me.

Open 3 1

instal Thunderbird on comcast/xfinity mail

Comcast/xfinity has replaced its e-mail with Yahoo mail I want to install and use Thunderbird instead I Have followed all the installation prodeedures but T bird will n… (saznaj više)

Comcast/xfinity has replaced its e-mail with Yahoo mail I want to install and use Thunderbird instead I Have followed all the installation prodeedures but T bird will not connect/run. Has comcast made it impossible to use Thunderbird and if not, hoe do I get it to run

Open 2

I would pay for this: (better email filtering)

There are certain emails that I receive that are *absolutely known* spam. I want these (but ONLY these) deleted as they come in. I understand that one need to tick the "d… (saznaj više)

There are certain emails that I receive that are *absolutely known* spam. I want these (but ONLY these) deleted as they come in.

I understand that one need to tick the "delete" box in Settings, but this seems to giver Thunderbird the right to delete anything that 𝒊𝒕 determines is spam. I don't want that. I want ONLY my own predetermined spam to be deleted.

And by deleted, I mean just that. Thunderbird just piles them up in the Trash folder, and this gets to be a big pile. Because Thunderbird makes mistakes, cannot just let it delete everything it determines to be spam, and so I have to go through this long list of junk in the Trash folder, which is annoying (because there's surely a better way that no one has implemented yet) and time-consuming.

I've made my own "delete" filter. It runs first (it's the first filter in the list), "before Junk Classification" and "Getting New Mail". Anything on this list should be deleted, because that's the ONLY action I have in this filter. If you're in here, you're gone.

Except your not. The filter is (for some reason) NOT run when new mail arrives. Instead, I have to open the filter, and choose "run on Trash folder". Then it works. But is THAT the design?!? Why is it not deleting arriving mail that meets the criteria?

There is also the problem now (as spammers have gotten more proficient) of the random character string preceding the @, followed by a domain name that you dare not mark as spam (for example, yahoo.com). These random characters are indeed random, and constantly changing, so you cannot filter on the address. But it seems to me some bright person might come up with something like "if 'known domain' is NOT preceded by 'known sender', delete". (This would require a user [me] to be very careful, or I could lose a new respondent who is not spamming me.)

But the point here is this: Over time, I have a great "delete" filter. Mail that this filter catches makes NO mistake. I want these messages (but ONLY these messages) to be gone when mail is retrieved. I don't want them in the Trash. And I don't want to have to take the time to run that filter on the Trash, because no one has created an extension that allows me to do this with a single click.

I would pay/donate, for this capability. But I can't bring myself to donate, or pay, when I have to go through a big Trash pile full of mail that, according to my filter, I should NEVER even see.

Other suggestions entertained of course.

But I'm spending too much of my life dealing with things that should be automated.

Regards,

Open 8 117

new account setup failure

Goodmorning, I have been using thunderbird for years now and I love it it keeps my accounts all together and I like that. however, I am trying to set up a new email accou… (saznaj više)

Goodmorning,

I have been using thunderbird for years now and I love it it keeps my accounts all together and I like that. however, I am trying to set up a new email account gamingconsole360@outlook.com and I keep getting an authentication error I am trying to set it up as a pop3 account but I get stopped before I get that far some sort of authenticaten error. I tried manual setup and this is what I see in the hostname box .outlook.com and it says under it Hostname empty or invalid. Only letters, numbers, - and . are allowed Please help

Open 1

Namechw + cPanewl + Thunderbirs

Drgan Maric, 74, Belgrade, Serbia. This is my self-taught English. I use Thunderbirad for years, including small donation when I start to use it. Since a few days I can n… (saznaj više)

Drgan Maric, 74, Belgrade, Serbia. This is my self-taught English.

I use Thunderbirad for years, including small donation when I start to use it. Since a few days I can not open WebMail from cPanel of Namecheap,

Nothing is changed in both servers and ports. In Account Settings Outgoing Server has an option to TEST connection for server. Result failed.

An Attachment is an immage of TEST and RESULT FILED.

In this age, with broken spine and almost immovanle, it makes me very frustrated. Coud you plase reaolve this issue and make Thunderbird to work properly and peace in my mind,

Riješeno 2

Thunderbird wont't start (immediate crash) after latest Windows 11 update

I've been running TB for 10-12 years, generally with no problems. When I logged in on 5/13/26, I saw that Windows had run an overnight update: 2026-05 Security Update… (saznaj više)

I've been running TB for 10-12 years, generally with no problems. When I logged in on 5/13/26, I saw that Windows had run an overnight update:

    2026-05 Security Update (KB5089549) (26200.8457)

Thunderbird (version 147.0.2.0) was not running, although it had been when I slept the PC the previous night.

Now, when I try to start TB it gives me the crash report dialog. Selecting the Restart option just brings me back to the crash report.

In searching for possible causes, I see that this may be caused by a bad profile. So I open the profile folder with (run) %APPDATA%\Thunderbird\Profiles\ which in my case is:

  C:\Users\<user_name>\AppData\Roaming\Thunderbird\Profiles

This is an empty directory. But if I go up one level to \Thunderbird there is a profile.ini file which contains (actual user ID replaced by <user_ID>:


[Install8216C80C92C4E828] Default=E:\Thunderbird\Profiles

[Profile0] Name=<user_ID> IsRelative=0 Path=E:\Thunderbird\Profiles Default=1

[General] StartWithLastProfile=1 Version=2


"E:\Thunderbird\" is the correct location of my TB installation. In that directory is a profile.ini file that contains:


[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/<user_ID>.default


Directory "E:\Thunderbird\Profiles\<user_ID>.default" is present. But all of it's files are dated 2010 except Mail, dated 2016.

Directory "E:\Thunderbird\Profiles" contains the ImapMail and Mail sub directories totaling about 25GB data.

I don't know what the Thunderbird startup process is or if this all looks correct. Can someone give me a sanity check? If this looks normal, what else could be corrupted?

Thanks in advance.

Open 2

unable to send emails due to not connecting to outgoing server

I have been unable to send emails for several weeks and keep getting the following error message: sending of message failed The message could not be sent because connecti… (saznaj više)

I have been unable to send emails for several weeks and keep getting the following error message: sending of message failed The message could not be sent because connecting to the outgoing server (SMTP)smtp.1und1.de failed. The server may be unavailable or is refusing SMTP connections. Please verify that your outgoing server (SMTP) settings are correct and try again.

My settings have not been changed so I am wondering what has changed and how i can correct it. My computer knowledge and ability is very limited so please bear theis in mind when offering advice and solutions. Thank you.

Open

how do I get rid of the pop up - you are about to override how Thunderbid identifies this site - for a deleted mail.co.uk email account

Every time I log in and then every so often afterwards I get the pop up - you are about to override how Thunderbird identifies this site- for a now deleted mail.co.uk acc… (saznaj više)

Every time I log in and then every so often afterwards I get the pop up - you are about to override how Thunderbird identifies this site- for a now deleted mail.co.uk account. I have tried all the fixes suggested by Google but it still keeps happening and is driving me mad. It tells me the certificate is outdated or invalid and asks to confirm to permanently store the exception but just keeps coming back every time I click on confirm, it only goes away if I click cancel but then keeps coming abck.

Open 2

Is there a way to report a problem with printing color PDF files?

Does Thunderbird use an internal PDF print driver? I can't print PDF attachments in color from an email. I've checked my print settings but Thunderbird only prints blac… (saznaj više)

Does Thunderbird use an internal PDF print driver? I can't print PDF attachments in color from an email. I've checked my print settings but Thunderbird only prints black. If I save the PDF file and then double click it, Adobe comes up and prints it full color. I'd appreciate it if it can brought to soneones attention.

Thank you.

Open 1

Open in conversation issues

I can see that there has been a reply or a messages was forwarded and when I right click for the menu "Open" may not even appear at times. When it does appear "Open in C… (saznaj više)

I can see that there has been a reply or a messages was forwarded and when I right click for the menu "Open" may not even appear at times. When it does appear "Open in Conversation" is not always presented as an option even though there has clearly been conversation as I can locate reply's in the Sent folder. Sometimes it's there but when selected it opens a tab that only shows the email and none of the conversations. It's hit and miss and I can find no rhyme or reason. Any help would be greatly appreciated. Also, I would love to Testflight Thunderbird on Apple. Thanks, Sue

Open 1

When I move all messages from a search folder to a mail folder, they all return to the search folder.

I have recently installed Thunderbird to help me with my overfull Yahoo account. I installed it using the default Yahoo authentication which seems to work fine. Since Yah… (saznaj više)

I have recently installed Thunderbird to help me with my overfull Yahoo account. I installed it using the default Yahoo authentication which seems to work fine. Since Yahoo exposes at most 100,000 messages in any one mail folder, and my inbox had over 250,000, my goal is to spread those out amongst a few different folders so that I can manage the inbox more effectively offline. To that end, I set up a couple of saved search folders, each of which selects e-mails within a two-year date range. Incidentally, each only selects about 1,000 messages at a time, not the 40,000 or so each of those time periods seem to contain. When I use my Ctrl-A shortcut to select the messages in one of the 'search' folders, then move those messages to my Yahoo mail folder under my e-mail account, the messages initially are wiped from the saved search folder, but after a few minutes they all return!

Incidentally, the saved search folder has the same name as the folder I'm trying to copy the messages to, but the search folder is under the Inbox, and the other folder is 'beside' (not under) the Inbox.

Let me know if there is a more efficient and effective way of doing what I want. Ultimately, I want well under 100,000 messages in my Inbox.

Thank you

Open 4

How to add a new email address to my Thunderbird email page

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird e… (saznaj više)

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks

Open 6 126

Unable to “Accept Permissions” after password update

Hi, I am unable to get Thunderbird to work after my microsoft password was updated. I get the popup & enter my email & new password, but I never get the second po… (saznaj više)

Hi,

I am unable to get Thunderbird to work after my microsoft password was updated. I get the popup & enter my email & new password, but I never get the second popup to accept permissions. It just doesn’t go any further. I can see Failed login attempts for TB on the microsoft side. I am not too tech savvy, so I’m doing my best to troubleshoot!

This is Thunderbird 78.14.0 on mac 10.11, YES, that is old, it is a legacy mac! It was successfully setup with OAuth2 over 3 years ago & worked fine until the password update. I was able to add TB to an old 10.15 mac & it got the permissions popup & the account was added fine (but it is also using TB 150.0.2). Oddly, there was no 2FA prompts given, it just connected with my password only??

I had a number of devices that needed passwords updated, so I’m wondering if there was a conflict when trying to do this one? Do I need to delete certain files? I found where to delete the stored passwords & did that, but it’s not moving past that point to even store new ones & connect. I can’t grant permissions?

Also, I notice the successful TB login activity shows my IP address, whereas the unsuccessful one shows Browser Mozilla Firefox. I’m not sure if that helps with troubleshooting or not!

Thank you for your time!

Open 14 1

Thunderbird stopped sending messages

I'm a longtime Thunderbird user. Today, it stopped working to send messages. (I can still receive messages OK.) When I try to send, it does the spell-check, but then d… (saznaj više)

I'm a longtime Thunderbird user. Today, it stopped working to send messages. (I can still receive messages OK.) When I try to send, it does the spell-check, but then doesn't do anything. The message remains open but unsent. In case it's helpful, my account info says IMAP mail server, SSL/TLS connection security, OAuth2 authentication,

Open

Thunderbird downloading new e-mails but they don't show in the Inbox message list

I have new e-mails from some company. I can search for the company and the e-mails show up (as recently as today) but in the list I only see e-mails as recent as 35 days… (saznaj više)

I have new e-mails from some company. I can search for the company and the e-mails show up (as recently as today) but in the list I only see e-mails as recent as 35 days ago. I see TB periodically download new messages but they don't show in the list. I have searched all over for a solution and nothing has worked. I have no Message Filters and I have no Quick Filters active. I have tried both repairing and compacting the Inbox. Does anyone have anything else I can try?

Open

I had thunderbird email over one year ago and liked it now want to reinstall and cant remember my password

I would appreciate detailed instructions on how to transfer emails currently in my "roundcube" email account to my mozilla thunderbird emal account (I would like to have … (saznaj više)

I would appreciate detailed instructions on how to transfer emails currently in my "roundcube" email account to my mozilla thunderbird emal account (I would like to have my old emails transported to the mozilla account).

Open

I tried deleting my old password

When I got into the "Show Passwords" in "Saved Passwords in "Privacy & Security", I had to click "Remove All" in "Show Passwords" to delete it, and now it turns off t… (saznaj više)

When I got into the "Show Passwords" in "Saved Passwords in "Privacy & Security", I had to click "Remove All" in "Show Passwords" to delete it, and now it turns off the "Show Passwords" in the "Saved Passwords" section, and now the OAuth2 is missing.

Open