Forum Thunderbird zajednice

After reading my emails, I wanted to look at my address book. I clicked on ADDRESS BOOK and my book was not there. Now, I can't back up to a normal page. The only choice is to go to the taskbar and close that page. Then when I restart Thunderbird, I get the same useless page ! Now how do I get my emails ? PS I cannot get to the HELP page of Thunderbird in order to find the version number, so the number I posted below is probably wrong. But otherwise, I could not SUBMIT my plea for help. I'm really stuck !!

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

In a prior version of Thunderbird all the folders with new e-mails were grouped together in a separate pane that appeared at the top of the folders list. In the latest version of thunderbird, this feature appears to have disappeared. Is there a way to restore this feature?

Hi,

I have been using Thunderbird as my preferred email client since around 2004 on Linux, macOS and Windows.

I am current running Thunderbird 150.0.2 64-bit on macOS Tahoe 26.5 ( Intel ).

When I attempt to create a new 'Folder' or 'Sub Folder' on either an iMAP account or, more importantly, my 'Local Folder' the displayed dialogue box is sized incorrectly and I am unable to complete the action.

Specifically I can type into the 'Name' text box and see the 'Create as a subfolder of" drop down dialogue but the two buttons below are barely visible and I cannot select either with my mouse. Nor can I resize the dialogue box itself [ make larger ] to enable to be select either button.

I can use the <TAB> key to cycle thorough the various items and the <RETURN> key to select an option.

I have attached a sample image of the issue.

Thanks.

When I open up my emails in Thunderbird, it takes hours to open the home page, most of the time it is a blank page/screen. When lucky, I can see my email home page, however, sending and receiving are also very very slow and take long time to send out and receive. I tried to compact folders, but the screen remains blank and loading of my account page never opens thus I am not able to do any edit or change for my email account in Thunderbird.

Can someone help me solve this problem? Kan Cell Phone: [redacted phone# from community support forum]

all of a sudden, my deleted emails are not going into my Trash file. They are not spam. They are just emails I've already read.

Again, all of a sudden I have a Spam folder which I do not need or want. I want my Trash folder back and I want to be able delete my emails into that folder.

Right now, and this is new, when I delete an email it completely disappears.

I am in the midst of the long process of moving most (not all!) of my gmail from the gmail server to TBird, using filters as discussed in this thread.

I've started by first using filters on less important emails (ie so that no true disaster occurs if something goes horribly wrong). As I do so, I have questions!

For example, let's say I use a filter to: copy all the emails from @someone.org to a local folder then delete those emails (from the server)

What happens if one of those emails happens to be within a thread, including emails from people who don't match the filter (ie are not @someone.org). Have I broken the thread forever, ie, has something gone horribly wrong? If so, how do I prevent this behavior/have the entire thread move along with the targeted value? If not, I don't see how I can move email without breaking threads, which is a bit of a problem.

(Also - whoops, I see I should update, but the question remains.)

I'm on TBird 153.0.2esr after a recent update. On previous versions the "Get Messages" button in the top left side of the menu's was working fine. When the button was selected, an update was displayed in the bottom left frame of the window. The update would say something like "Connecting to ..." and the message would be downloaded from the server. Great...

If there were no messages on the server, the update would display "There are no messages on the server". With this current version, I don't see any messages in the lower left frame of the window.

This is a convenient feature of the app, as I like to check the server for messages prior to shutting down. It's also convenient for getting messages with a security code without having to wait for the next scheduled message download. Now I can only assume there are no incoming messages when I push the button and don't see anything in my Inbox.

Dear Mozilla Development Team, Please reinstate this feature for upcoming versions of Thunderbird. Oh, BTW, this is a great app that I use daily for email. I use the calendar as a log book for my daily activities as well as an appointment scheduler. Thanks for your attention.

P.S. I see a new version is available (153.0.3esr) today (8/14/26), so I'll update and see if the same issue occurs.

Hello,

I recently upgraded to a new PC from Windows 10 to Windows 11. For some reason I can not open links in any emails, even if right clicking them. I have gone through all steps here: http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird but nothing has changed. I have disabled Win Defender completely and still no change.

Any idea what I am missing? I am at a loss at this point.

Thanks for any advice or direction.

And worse yet, every 10-15 seconds I receive an alert that the connection has timed out. About a year-ish or so ago, our internet provider (Cox) sold our email service to yahoo. Although I managed to get all of the accounts (cox allowed our household 5) entered so that they all *received* mail, only one was able to send mail. The other four could only receive. Also, I could not send mail from either my google/gmail address or my very ancient yahoomail address. But all could at least receive mails. All in thunderbird, Excellent. As of yesterday, only one (a previous cox address) can receive or send mail. I tried sending a test mail to all of the other addresses, and no joy. If I get onto the yahoo main site, I can sign in with password and then must receive a text, phone call or other verification. And, of course, sign out of each, then sign into another, lather, rinse, repeat. Apparently I can also use a "passkey" which appears to be an actual "thing" that I have to plug into a USB port. I don't have one of these and have no idea what it is or how to get one. Since I've been composing this request, I've gotten 6 pop-up notices that the thunderbird server to yahoo has "timed out" - this is pretty annoying! And, there's another one! I am open to suggestions! Thunderbird has been great for getting all the emails in one place. Now, not so much. Help me!

In Plain English how to use and secure encryption on all outgoing emails please and whether or not to use this great advantage. Many thanks to all those who contribute to this work, PB

Everything has been fine for several years but this morning I now get error: TB could not connect to server mail.twc.com, the connection was refused. Spectrum says everything is good on their end. What do I have to do to "fix" Thunderbird? I can't send or receive any emails from 5 accounts with Spectrum and the emails are there when I log in at WebmailSpectrum.net..

I wanted a new email address so since I've been using firefox for decades. I wanted to try thunderbird. (i tried mailfence it didn't work at all) So i download thunderbird desktop. It doesn't tell me what it is. Although I've used computers for 50 years, I need explanations for new stuff. Your habit of assuming all is obvious and no explanations needed is so annoying and wastes so much time. Thunderbird says includes powerful email. Then it says email not available . go on waitlist. I put in my name. Then it talks about some pro ( thunder email?) that must be paid. None of this makes sense to me Can I or can I not get a new email? Please answer this note so my questions can be answered.

Why am I getting this message when I try and send an email from my Mozilla email client: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

I am running Thunderbird on a new Windows 11 laptop. When I download new messages and try and open them my laptop locks up. Anyone else have this problem? Thanks Dave