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every time i try to update adobe shockwave i get a cannot configure messege

mccauleypnt
mccauleypnt

when i run the add - on manager check to see if your plug-ins are outdated --- it tells me i need to update adobe shockwave--- i go through the steps to download and it gives me an error Host cannot configure--- i have a gateway pc with windows 8 that will not update to windows 8.1 is there anything you can do to help?

when i run the add - on manager check to see if your plug-ins are outdated --- it tells me i need to update adobe shockwave--- i go through the steps to download and it gives me an error Host cannot configure--- i have a gateway pc with windows 8 that will not update to windows 8.1 is there anything you can do to help?

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Gingerbread Man
Gingerbread Man

Perform a clean installation of Flash Player as follows.

  1. From the following page, save the uninstaller somewhere handy, like the desktop.
  2. From the following page, save the installer for other browsers. If you also use Flash Player in Internet Explorer, also save the ActiveX version.
  3. Exit all applications.
  4. Run the uninstaller.
  5. In Windows Explorer, try to open the following folders. If they still exist, delete them manually. 
    • C:\Windows\system32\Macromed\Flash\
    • C:\Windows\SysWOW64\Macromed\Flash\
    • %AppData%\Adobe\Flash Player\
    • %AppData%\Macromedia\Flash Player\
  6. Restart your computer.
  7. Run the installer for other browsers.
  8. Run the ActiveX installer if you downloaded it.