After last windows 7 update, Firefox has error "couldn't load xpcom"
Firefox version 23.0.1. I cannot uninstall it, nor can I run it or uninstall it in safemode. I tried system restore to a few days before the last windows update, same error comes up.
Izabrano rješenje
hello there!! i just wanted to let you know that you rock ; ) i followed your suggestion about firefox cause i was having same problem right after updates and i installed it again,it told me to upgrade,and thats all i had to do,thank you so so much ,good luck everyone
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Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Yes, but I get the same error message when I try to uninstall it, and in safe mode when I try to uninstall it it doesn't do anything
Welp, I just went ahead and installed it without trying to uninstall it, and it now works, even though it was the same version I already had installed. Thank you
Yes XPCOM errors require a overinstall (on top of) or a reinstall.
Odabrano rješenje
hello there!! i just wanted to let you know that you rock ; ) i followed your suggestion about firefox cause i was having same problem right after updates and i installed it again,it told me to upgrade,and thats all i had to do,thank you so so much ,good luck everyone