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I keep getting a message to up-date my FireFox software; but when I follow the prompts it doesn't work, and I continue to get the same message EVERY time I sign in. What's up with that?

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JosephHill93
JosephHill93

When I start my computer (Windows) I find a message window on my Home Page (AOL) that tells me somethinglike "It is recommended that you up-date your software to Firefox 4.0 (?)". When I click on the button to up-date, it tells me that it is "connecting to server". Then I watch as the green "up-dating" bars flit across the screen...and flit across the screen...and flit across the screen...and it just keeps going.

Then I click on a button that says "Hide", assuming that the up-date is continuing to do its magic while I am busy elsewhere. This gives me a minimized button that is labelled "Software Update". When I click on that to maximize it again, I find that the "connecting to update server" just keeps going...and going...and going............. Finally I just cancel the whole process.......until next time I go online and the same window tells me to update my software.

When I start my computer (Windows) I find a message window on my Home Page (AOL) that tells me somethinglike "It is recommended that you up-date your software to Firefox 4.0 (?)". When I click on the button to up-date, it tells me that it is "connecting to server". Then I watch as the green "up-dating" bars flit across the screen...and flit across the screen...and flit across the screen...and it just keeps going. Then I click on a button that says "Hide", assuming that the up-date is continuing to do its magic while I am busy elsewhere. This gives me a minimized button that is labelled "Software Update". When I click on that to maximize it again, I find that the "connecting to update server" just keeps going...and going...and going............. Finally I just cancel the whole process.......until next time I go online and the same window tells me to update my software.