搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Ecosia add-on not installed/downloaded due to "connection failure"

  • 3 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 McCoy

more options

I am trying to install the Ecosia add-on on my personal PC - it installed fine in Firefox on my work PC. When I click "continue to installation" it tells me it could not be downloaded due to a connection failure. The internet connection is fine, and my Firefox software is up to date. PS I am a virtual technophobe, so please keep it simple! Thanks

I am trying to install the Ecosia add-on on my personal PC - it installed fine in Firefox on my work PC. When I click "continue to installation" it tells me it could not be downloaded due to a connection failure. The internet connection is fine, and my Firefox software is up to date. PS I am a virtual technophobe, so please keep it simple! Thanks

所有回覆 (3)

more options

Try it once again tomorrow.

more options

I tried again - same result.  :-(

more options

Hello jvgowshall,

Would you try this please :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Click on an empty space (if there is no empty space, then type some random characters in the seach bar) - then choose "Boolean" and enter this preference name :

xpinstall.enabled and set its value to true

Then close and restart Firefox.

Can you download the extension now  ? (fingers crossed .... )