mcafee won't update/mcafee virtual tech says the problem is in firefox
My sister cannot get mcafee to update she has downloaded mcafee virtual technician and ran it and it said there is a problem with firefox but did not give any details, the virtual tech said it will fix the issue but will not complete because mcafee is not up to date. Am sorry about lack of details any help would be appreciated.
Izmjenjeno od cocobird
Svi odgovori (1)
If your McAfee is not up to date, I can't see how they'll fix an issue with their software.
On the other hand, your Firefox is up to date. If it's causing you problems (i.e., if the problems disappear when you use other browsers), it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.