Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više
Open

Everything worked up to getting my code by email. I could not get back to put the code in . I lost my place keeps starting over.e in.

Firefox za Android Dvofaktorska autentifikacija
Denys je odgovorio/la prije 2 tjedna
wgknowles20
wgknowles20

I set up password and saved it ..but when I try to sign in, it is telling me there is no account. I was able to get my code from my email but couldn't get back to the page to enter it in. I don't do the QR codes.

I set up password and saved it ..but when I try to sign in, it is telling me there is no account. I was able to get my code from my email but couldn't get back to the page to enter it in. I don't do the QR codes.

Svi odgovori (1)

Denys
Denys
  • Moderator
  • Najboljih 10 doprinositelja

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Postavi pitanje

Za odgovaranje na poruke moraš se prijaviti na tvoj račun. Postavi novo pitanje, ako još nemaš račun.