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Unable to Access Emails in Thunderbird 140.0esr

  • 1 odgovor
  • 0 ima ovaj problem
  • 13 prikaza
  • Posljednji odgovor od Wayne Mery

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I recently updated to Thunderbird 140.0esr. Since updating, I have been unable to receive my emails. I can send emails, but I am unable to receive any new emails. The two email addresses that are not working are Gmail addresses. One of them has two-step authentication. In the previous version of Thunderbird, I was using OAuth2 authentication method, and it was working fine.

I tried disabling the firewall and antivirus software. The configuration should, I assume, be the same. I can access my emails in the GMail application. However, I cannot open them in Thunderbird.

Here is more detailed information:

Application Basics Name Thunderbird Version 140.0esr Build ID 20250702181510 Distribution ID Update Channel esr User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Thunderbird/140.0 OS Windows_NT 10.0 19045 Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 3

Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 15.7 GB Disk Space Available 261 GB

I recently updated to Thunderbird 140.0esr. Since updating, I have been unable to receive my emails. I can send emails, but I am unable to receive any new emails. The two email addresses that are not working are Gmail addresses. One of them has two-step authentication. In the previous version of Thunderbird, I was using OAuth2 authentication method, and it was working fine. I tried disabling the firewall and antivirus software. The configuration should, I assume, be the same. I can access my emails in the GMail application. However, I cannot open them in Thunderbird. Here is more detailed information: Application Basics Name Thunderbird Version 140.0esr Build ID 20250702181510 Distribution ID Update Channel esr User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Thunderbird/140.0 OS Windows_NT 10.0 19045 Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 3 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 15.7 GB Disk Space Available 261 GB

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Does problem change? (many users have found antivirus software causing problems)

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