Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Thunderbird Stuck

  • 2 odgovora
  • 0 ima ovaj problem
  • 10 prikaza
  • Posljednji odgovor od did656709

did656709
did656709
more options

I accidentally selected "view" instead of "delete" for ~300 messages. On restart T-bird crashes before displaying the Inbox. I cannot now view any old messages. Is there a way to stop T-bird from trying to view the ~300 messages? Thanks.

Thunderbird generated a crash report but did not send it. I got "There was a problem submitting your report"

I accidentally selected "view" instead of "delete" for ~300 messages. On restart T-bird crashes before displaying the Inbox. I cannot now view any old messages. Is there a way to stop T-bird from trying to view the ~300 messages? Thanks. Thunderbird generated a crash report but did not send it. I got "There was a problem submitting your report"

Izabrano rješenje

Maybe this is a saved in the last session file.

Exit Thunderbird if running :)

Assuming you use Windows OS..

  • In windows search type: %Appdata% - see image as guide
  • Select the '%Appdata% file folder
  • Select the 'Roaming' folder
  • Select the 'Thunderbird' folder
  • Select the 'Profiles' folder
  • Select the 'name of profile' folder

Delete the following files:

  • 'session.json'
  • 'xulstore.json'

Start Thunderbird

Did that work?

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Odabrano rješenje

Maybe this is a saved in the last session file.

Exit Thunderbird if running :)

Assuming you use Windows OS..

  • In windows search type: %Appdata% - see image as guide
  • Select the '%Appdata% file folder
  • Select the 'Roaming' folder
  • Select the 'Thunderbird' folder
  • Select the 'Profiles' folder
  • Select the 'name of profile' folder

Delete the following files:

  • 'session.json'
  • 'xulstore.json'

Start Thunderbird

Did that work?

did656709
did656709 Vlasnik pitanja
more options

Yes. T-bird's appearance had changed, but I restored the familiar interface by changing some settings.

Most importantly, I was able to access my messages again.

Thank you.