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User is authenticated but not connected after update

  • 2 odgovora
  • 0 ima ovaj problem
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  • Posljednji odgovor od Eugene Wong

Eugene Wong
Eugene Wong

I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook responded: User is authenticated but not connected.

The email account was synching well until I updated recently to v128.4.4esr.

I searched around online and have tried the following suggestions: - network.dns.disableIPv6 -> true - delete outlook mail account and re-connect - clear startup cache

I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook responded: User is authenticated but not connected. The email account was synching well until I updated recently to v128.4.4esr. I searched around online and have tried the following suggestions: - network.dns.disableIPv6 -> true - delete outlook mail account and re-connect - clear startup cache

Izabrano rješenje

I've resolved the issue by uninstalling thunderbird and re-installing it.

Thank you for your reply PavelkoT.

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Svi odgovori (2)

PavelkoT
PavelkoT

Did you talk about that with Outlook support? You should check and verify that your are using correct connection settings in TB.

Izmjenjeno od PavelkoT

Eugene Wong
Eugene Wong Vlasnik pitanja

Odabrano rješenje

I've resolved the issue by uninstalling thunderbird and re-installing it.

Thank you for your reply PavelkoT.