Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više
Arhivirano

thunderbird isn't downloading new emails

Hansl67 replied
dianeag

Computer is connected to wifi, but when I open Thunderbird I don't get my new emails. I tried refreshing which brought up this error message attached. I tried to reset the password, but got no result. Does anyone have any suggestions or another way to log in to the email? Thank you for any advice. I appreciate it.

Computer is connected to wifi, but when I open Thunderbird I don't get my new emails. I tried refreshing which brought up this error message attached. I tried to reset the password, but got no result. Does anyone have any suggestions or another way to log in to the email? Thank you for any advice. I appreciate it.
Priložene slike ekrana

Svi odgovori (1)

Have you ever been able to retrieve emails using this account? If not, then it sounds like you might have the wrong server settings for Comcast.

I am not familiar with Comcast, but the following link seems to have the settings you need to use (including a specific link for setting up Thunderbird): https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email?view=app