Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Firefox crashes when I try to print

  • 1 odgovor
  • 1 ima ovaj problem
  • 2 prikaza
  • Posljednji odgovor od the-edmeister

DJRob
DJRob

Every time I try to print FF crashes on me.

AdapterDeviceID: 0x677b AdapterDriverVersion: 15.200.1045.0 AdapterSubsysID: 24961462 AdapterVendorID: 0x1002 Add-ons: sbv4-gradual-rollout%40mozilla.com:1.0.0,activity-stream%40mozilla.org:0.0.0,aushelper%40mozilla.org:2.0,clicktoplay-rollout%40mozilla.org:1.4,e10srollout%40mozilla.org:3.00,firefox%40getpocket.com:1.0.5,followonsearch%40mozilla.com:0.9.3,formautofill%40mozilla.org:1.0,onboarding%40mozilla.org:0.1,screenshots%40mozilla.org:10.12.0,shield-recipe-client%40mozilla.org:65,webcompat%40mozilla.org:1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:56.0.2 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 3838562304 AvailablePhysicalMemory: 3337707520 AvailableVirtualMemory: 140735570370560 BIOS_Manufacturer: AMI BlockedDllList: BreakpadReserveAddress: 1838326546432 BreakpadReserveSize: 67108864 BuildID: 20171024165158 CPUMicrocodeVersion: 0x1b CTPCohort: test ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1510157213 DOMIPCEnabled: 1 E10SCohort: multiBucket4 EMCheckCompatibility: true FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1509465984 Notes: FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x677b, AdapterSubsysID: 24961462, AdapterDriverVersion: 15.200.1045.0 D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 276 StackTraces: {"crash_info":{"address":"0x125c428c","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"main_module":16,"modules":[{"base_addr":"0xe70000","code_id":"4B710D9Ccd000","debug_file":"","debug_id":"","end_addr":"0xf3d000","filename":"RC1EE1us.DLL","version":"6.6.4.7"},

Every time I try to print FF crashes on me. AdapterDeviceID: 0x677b AdapterDriverVersion: 15.200.1045.0 AdapterSubsysID: 24961462 AdapterVendorID: 0x1002 Add-ons: sbv4-gradual-rollout%40mozilla.com:1.0.0,activity-stream%40mozilla.org:0.0.0,aushelper%40mozilla.org:2.0,clicktoplay-rollout%40mozilla.org:1.4,e10srollout%40mozilla.org:3.00,firefox%40getpocket.com:1.0.5,followonsearch%40mozilla.com:0.9.3,formautofill%40mozilla.org:1.0,onboarding%40mozilla.org:0.1,screenshots%40mozilla.org:10.12.0,shield-recipe-client%40mozilla.org:65,webcompat%40mozilla.org:1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:56.0.2 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 3838562304 AvailablePhysicalMemory: 3337707520 AvailableVirtualMemory: 140735570370560 BIOS_Manufacturer: AMI BlockedDllList: BreakpadReserveAddress: 1838326546432 BreakpadReserveSize: 67108864 BuildID: 20171024165158 CPUMicrocodeVersion: 0x1b CTPCohort: test ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1510157213 DOMIPCEnabled: 1 E10SCohort: multiBucket4 EMCheckCompatibility: true FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1509465984 Notes: FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x677b, AdapterSubsysID: 24961462, AdapterDriverVersion: 15.200.1045.0 D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 276 StackTraces: {"crash_info":{"address":"0x125c428c","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"main_module":16,"modules":[{"base_addr":"0xe70000","code_id":"4B710D9Ccd000","debug_file":"","debug_id":"","end_addr":"0xf3d000","filename":"RC1EE1us.DLL","version":"6.6.4.7"},

Svi odgovori (1)

the-edmeister
the-edmeister

Please see this support article: https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support