Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

unable to get firefox to install on win 7 laptop

  • 2 odgovora
  • 2 imaju ovaj problem
  • 1 prikaz
  • Posljednji odgovor od janetannc

more options

I did a system restore then kept getting message XPCOM (I have laptop Win 7). The uninstalled present version and tried to reinstall but it keeps asking for administrator details. I put them in but nothing happens. I REALLY want Firefox back as I don't like Chrome and it has lost all my bookmarks! Please advise on how to reinstall or fix present version (I did another system restore and got uninstalled version back and it still gives XPCOM message). Janet

I did a system restore then kept getting message XPCOM (I have laptop Win 7). The uninstalled present version and tried to reinstall but it keeps asking for administrator details. I put them in but nothing happens. I REALLY want Firefox back as I don't like Chrome and it has lost all my bookmarks! Please advise on how to reinstall or fix present version (I did another system restore and got uninstalled version back and it still gives XPCOM message). Janet

Svi odgovori (2)

more options

Hi Janet, try downloading a full installer for Firefox 49.0.1, and when you run it, do NOT run it as an administrator:

The following page lists the installers; scroll down to your preferred language. For maximum plugin compatibility, choose the regular Windows 32-bit version (the 64-bit version doesn't allow Java, VLC, or most other plugins, just Flash and Silverlight).

https://www.mozilla.org/firefox/all/

more options

BRILLIANT!! Thanks SO much. I've got it back at last. I can now delete Chrome which I find difficult to use. I really appreciate your help -and so quick too. I'm one happy bunny here!