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this connection is untrusted

Firefox Rješavanje problema
FredMcD replied
cknausen
cknausen

Running Win 8.1 with Family safety/safe search activated. Firefox 34.0.5 is the only web browser affected. I tried the time hack (sync to internet), clearing the cache, disabling the antivirus/firewall (AVG2015), deleting the cert8.db file and resetting the root certificates per http://support.microsoft.com/kb/2965142. So far, nothing helps.

Running Win 8.1 with Family safety/safe search activated. Firefox 34.0.5 is the only web browser affected. I tried the time hack (sync to internet), clearing the cache, disabling the antivirus/firewall (AVG2015), deleting the cert8.db file and resetting the root certificates per http://support.microsoft.com/kb/2965142. So far, nothing helps.

Svi odgovori (3)

Sourjobraato Banerjee
Sourjobraato Banerjee

Your Firefox settings folder (profile folder) is hidden. To find cert8.db and other files, you can access the folder from inside Firefox using either 

   "3-bar" menu button > "?" button > Troubleshooting Information
   (menu bar) Help > Troubleshooting Information
   type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new Windows Explorer window listing your settings files and various subfolders.

Note: Please fully close all Firefox windows before renaming or removing any settings files.

cknausen
cknausen Vlasnik pitanja

I tried that already... It didn't make a difference.


Sourjobraato Banerjee said

Your Firefox settings folder (profile folder) is hidden. To find cert8.db and other files, you can access the folder from inside Firefox using either "3-bar" menu button > "?" button > Troubleshooting Information (menu bar) Help > Troubleshooting Information type or paste about:support in the address bar and press Enter In the first table on the page, click the "Show Folder" button. This should launch a new Windows Explorer window listing your settings files and various subfolders. Note: Please fully close all Firefox windows before renaming or removing any settings files.
FredMcD
FredMcD

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.