Firefox Community Forum

When I try to download my credit card year end summary on my MacBook Air I get this message, "Your browser is unsupported and unable to display PDFs" I have done this for years and never had any trouble. I checked for Firefox updates for IOS and it says Firefox is up to date. It also says I am on the esr update channel. Why would this suddenly be a problem? How can I fix it? Thank you for any help or insight you can give me. PS I am old and no longer tech savvey. Technology has left me in the dust! So please be as untechnical as possible in a response if I am so lucky as to receive a response.

Restored FF to Imac. Attemped to open but get message “a copy of FF is already open to cannot open this one” Spent 6 hours with Apple Support to examine every file and delete anything related to FF or Mozilla except for the VPN program. This did not solve problem. Apple said could do no more and suggeted mozzilla support. How to get rid of the notice and enable opening of FF. on 2024 Imac M4 chip.

Recently I have had to sign in to my sbcglobal.net email account every single time I open Firefox on my desktop computer. Firefox is default and my sbcglobal.net mail account is set as my home page. This is not a problem on my iPhone. What is the problem with the desktop and why did it start within the last week or 2?

I cant get Pandora to load with Firefox . I am in Mexico and have been using the Browsec VPN to listen to Pandora and all of a sudden it stopped loading. I get the blue screen with Pandora logo but it doesnt go past that. Pandora works on Edge with the same VPN Browsec .

I am unable to open PDFs from my bank. I tried the following steps;

Change Default PDF Viewer:

   Go to Firefox Settings.
   Scroll down to the Applications section.
   Find Portable Document Format (PDF) in the list.
   Change the action to Open in Firefox or Preview in Firefox.

Clear Bank Cache/Cookies:

   Go to Settings > Privacy & Security.
   Select Cookies and Site Data > Manage Data.
   Search for your bank's website and clear its data.

Firefox continues to freeze up even after many FF updates. I am running Ubuntu 22.04LTS. Firefox freezes for no apparent reason. I am lucky if I can just close the browser. But often times I must do a hard shutdown of my laptop. Since the problem first appeared about six (?) months ago there have been a number of Firefox updates, but this problem continues. When will it be fixed finally?

Firefox not responding. I have tried everything on the Help pages. I have tried reset of everything. I have uninstalled and reinstalled from scratch. Still: when I open it: Firefox does not respond. And everything else also is very slow then. In Windows joblist I can see Firefox with 7-15 threads. One of them "not responding". I have no problems with Chrome nor Edge - W11, 16GB Ram

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

For years, my Dell Latitude (Windows) laptop and devices connected to it via Bluetooth coexisted well. For this same time, I have used Firefox (latest version) only. The laptop connected to whatever Bluetooth device I was using and it worked when i used Firefox.

This changed about three months ago. According to my tech repairman, what has happened is that, although the (Windows) laptop connects with the Bluetooth devices, Firefox for some reason stopped allowing the Bluetooth signal to go through.

There has never been any notification from Firefox, never has been a way to edit a setting to allow Bluetooth to work, and no option(s) ever offered to allow Bluetooth to work.

Does anyone have a suggestion about fixing this; other than the obvious – use a different browser?

Thanks.

Why does Firefox think I am in Norway when I am in France? I use nordvpn for financial browsing but turn it off once I'm done. The VPN is not currently active, I have cleared cache and cookies and restarted Firefox and it still thinks I'm in Norway so search results are not accurate. Browser language is set to English and French. Thanks for any help in advance. UF

I am in the process of switching from Windows 10 to Linux Mint (Cinnamon 22.3) as my daily operating system. My current Windows version of Firefox is 147.0.2, for Linux it is 147.0.3. installed from the official repository - also known as the Software Manager in Linux Mint. I've configured Firefox exactly the same in both operating systems. Running under Windows when saving a Bookmark, Firefox displays the well known Globe Icon, but after reloading the page the Favicon appears immediately (provided it is available of course). Under Linux Mint this does not happen, even if one restarts Firefox. Only after a system reboot Favicons of revisited pages become visible. Is this a fundamental difference between the Windows and Linux version of Firefox or am I missing something? I've installed the Firefox extension for caching the favicon, but it made no difference, If I run it, still the Icon does not appear until system reboot. I couldn´t find an answer in the help database nor on the Internet in general.

This difference might seem insignificant for most people but for me it is. When shopping on the internet I bookmark a lot of pages of products to be able to make quick comparisons. The Favicon is of great help because it makes it easy to identify the different shops. Of course I could manually change the bookmark name to include the shop name, but Icons are a much better clue and leave more room in the bookmark name for other information.

Reinder

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

This is a new issue starting from FF 148.0.3 On my Windows desktop I create a folder, Research. I drag URLs into it for follow up, and on PC as extpected the shortcuts have the site's icons.

Open FF on my Macbook at home and since this verion, no favionns until I open the respective pages.

Bug report I suppose. Non trivial.

I have an issue where Confluence stops working after a while.

The issues are as follows:

• Opening a link will work and show the page.
• After about 5 seconds, the page will turn black.
• Using the search bar does not work, no results show.
• Trying to expand items in the sidebar does not work.
• Clicking on a link in the sidebar does work, but it too will turn black after the same 5 second delay.
• You can't edit pages.

I have found two ways to temporarily fix the issue.

• Clear the cookies for Atlassian.net.
• Go into the inspector, switch to the Network tab, tick "Disable Cache" and reload the page.

Unfortunately, this only fixes it for a week or two until it comes back.

This is not specific to any one Confluence instance. Once one stops loading, all (that we have tried) stop loading.

Installing firefox on my new device: Not all of my bookmarks are uploading from firefox on my other device.

It uploads a really old version of the tool bar even tough it shows in the HTML folder I am importing from my other device that the updated links are in the tool bar category.

G0ogle hasn't helped! How can I remove some entries from the Bookmarks menu, such as: Search Bookmarks Bookmark All Tabs I'd also like to remove or hide "Other Bookmarks". (I'm using Firefox 147.0.3 x86 on Windows 10 version 1709.) Fingers crossed that someone can help. THANKS!