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I am no longer able to payaccounts using Firefox

Firefox Web compatibility
Mark replied
Keith.T.A
Keith.T.A

I am no longer able to pay accounts using Firefox, such as my supermarket and Govt motor vehicle registration, so I have to do that bit through another browser. It used to be okay, until recently. Supermarket is through direct debit, and car reg is by credit card. I can do the order without any problems, until the actual payment is tried, at which time I have to go to another browser and copy the URL at that stage, and pay it. What may be causing that? Thanks in anticipation. Cheers, Keith.

I am no longer able to pay accounts using Firefox, such as my supermarket and Govt motor vehicle registration, so I have to do that bit through another browser. It used to be okay, until recently. Supermarket is through direct debit, and car reg is by credit card. I can do the order without any problems, until the actual payment is tried, at which time I have to go to another browser and copy the URL at that stage, and pay it. What may be causing that? Thanks in anticipation. Cheers, Keith.

All Replies (1)

Mark
Mark

Some actions to help with troubleshooting are listed here: https://support.mozilla.org/en-US/questions/1593137#answer-1832490

I am aware that the original question linked above is different from yours, but the steps are the same when trying to resolve issues with website functioning.

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