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अभिलेखित

I update flash but the add-ons manager keeps identifying it as out of date

Firefox
oldshoe replied
oldshoe
oldshoe

FF has been crashing a lot recently and each time I update my add ons and I have disabled those identified as unknown... so far no probs doing that. Today is different because Flash is not being recognised as updated and I have updated it to Adobe 11 without the Macafee option. Except it is not showing as having been updated by the add on manager and yes I know how to update.

FF has been crashing a lot recently and each time I update my add ons and I have disabled those identified as unknown... so far no probs doing that. Today is different because Flash is not being recognised as updated and I have updated it to Adobe 11 without the Macafee option. Except it is not showing as having been updated by the add on manager and yes I know how to update.

All Replies (5)

Tim
Tim

1) Update Firefox to 8.0.1

2) What version of flash player do you have installed? http://www.adobe.com/software/flash/about/

3) Please provide a crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Tim द्वारा सम्पादित

oldshoe
oldshoe प्रश्नकर्ता

I updated to 8.0.1 yesterday though it took alot of effort to find the download site as typically I got a service not available msg. Abobe Flash 11.1.102.55 and other plugins updated afterwards. Yesterday I had no crashes even though I had several tabs open simultaneously...today it crashed with just two tabs. I am using opera to send this report as before I updated FF 8 had become impossible to use.

bp-33ebb186-47e2-48db-aa14-ca36a211121818/12/201110:29bp-944adef6-0abc-48db-969b-dcf0f211121313/12/201109:40bp-358c01bf-44e8-4efa-aa25-41b21211121313/12/201109:37bp-b3cadc55-d2d7-4131-8c94-e752a211121212/12/201108:05bp-ede26d4a-e6e9-417c-b796-df964211121212/12/201108:02bp-08ef2d37-95fc-4053-b337-12a45211121112/12/201107:49

oldshoe द्वारा सम्पादित

oldshoe
oldshoe प्रश्नकर्ता

And before you ask being on FB today was just circumstantial typically FF 8 would crash anywhere.

Tim
Tim

I need a crash id from about:crashes - the report you provided doesn't have the info we need. See the link I provided in the 1st comment for full instructions on how to obtain the crash id

oldshoe
oldshoe प्रश्नकर्ता

Ok sorry as revised above and repasted for clarity...

bp-33ebb186-47e2-48db-aa14-ca36a2111218

This is todays crash report 18/12/11

Though I since discovered that my Java and Silverlight plugins were out of date. Now I apparently had two versions of Silverlight on my PC both of which were out of date. 

So I deleted one using the add/remove option and both disappeared from my list though the Silverlight web page kept insisting that I had version 4 still installed. So I hunted it down using the search facility and deleted it. As I do not use IE at all is it really worth updating Silverlight when I am using Adobe Flash at least until it becomes apparent that I need it?

oldshoe द्वारा सम्पादित