I am unable to put on my VPN, it redirects me to the beginscreen everytime, what do I do?
When i click on the blue get started button on the Try Firefoxes built on vpn pop up, i get the screen where i need to put in my email. After that it says signed in succesfully, but i just get the Try firefoxes built in vpn pop up again. I'm stuck in a loop :(
All Replies (1)
Yeah, that sounds like the sign-in is completing but Firefox isn’t saving the session, so it just sends you back to the same screen.
I’d try signing out of your Mozilla account, completely close Firefox, then reopen it and sign in again. Also check that cookies aren’t being blocked for `accounts.firefox.com`, and temporarily disable any privacy/ad-blocking extensions. If you’re still stuck in the loop, try Firefox Troubleshoot Mode. If that works, something in your normal profile is interfering with the login.
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