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Firefox keeps crashing

Firefox App crash
jbr replied
philip.arkwright
philip.arkwright

Firefox keeps suddenly crashing, I have reset Firefox, deleted it and reinstalled it, I have used DISM and SFC to repair any issues and I have set up a new profile within Firefox with no extensions, but still I have the same issue, either tabs suddenly crash or the whole Firefox does.

Firefox keeps suddenly crashing, I have reset Firefox, deleted it and reinstalled it, I have used DISM and SFC to repair any issues and I have set up a new profile within Firefox with no extensions, but still I have the same issue, either tabs suddenly crash or the whole Firefox does.

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes
jbr
jbr
  • Top 10 Contributor

They are added manually in the question details, few of them are these:

Report ID: bp-590c41ee-22de-4530-a492-e16110260619 Submitted: 21 hours ago Report ID: bp-477ff273-589f-47ae-812c-4a60f0260619 Submitted: 21 hours ago Report ID: bp-c5d281a3-21d2-4b4c-bfb6-5d7700260619 Submitted: 21 hours ago Report ID: bp-fe0e04e7-ad4a-4af6-a1d2-9173b0260619 Submitted: 21 hours ago Report ID: bp-f30381fc-1361-4d7f-b890-61df20260619 Submitted: 21 hours ago Report ID: bp-0638d5fd-3249-41fd-a735-72eec0260619 Submitted: 21 hours ago Report ID: bp-54ea071e-ec60-4ef5-95c4-0df0a0260619 Submitted: 21 hours ago Report ID: bp-b874808b-c550-4420-9c46-791840260619 Submitted: 1 day ago Report ID: bp-0f64d488-f8b3-4bcd-8a69-8d84b0260619 Submitted: 2 days ago Report ID: bp-03647681-09ac-44d8-9542-23a530260619 Submitted: 2 days ago Report ID: bp-d2b74669-29ad-4423-9a1c-78bec0260618 Submitted: 2 days ago

I'll see if there are any correlations.

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