Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

I was able to obtain bookmarks from some file a month or so ago. That being said, apart from bookmarks it doesn't seem like there are any places I can upload these files. Additionally, is it not misleading to state that synced data will remain in your account when my account did in fact not keep any of the original data? Also, in simple terms is it possible to retrieve this data? Unfortunately, I do not have a windows restore point before this, but I am open to trying pretty much anything.