how do I unblock access to my email account on firefox?
my access to my xfinity email is blocked and I can't figure out how to unblock
my access to my xfinity email is blocked and I can't figure out how to unblock
All Replies (3)
Yes, I'm able to replicate the issue. It only works in Troubleshoot Mode.
You can check for issues with Total Cookie Protection.
- https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq
- https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode
You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages like blocked content.
After clearing browser caches it works normally. see screenshots
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