Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Stolen laptop, email account active on device

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 10 views
  • के द्वारा अंतिम प्रतियुतर Felix_Horvath

Felix_Horvath
Felix_Horvath
more options

Hi Mozilla Support Team,

My laptop was stolen by my old roommate who had access to it and also knew my password.

Now i had Thunderbird installed and linked to my private mail and I'm afraid that the account is still active.

Is there anyway I can remove the account or set a password so he can not access my mails anymore?

Thanks in advance, Felix

Hi Mozilla Support Team, My laptop was stolen by my old roommate who had access to it and also knew my password. Now i had Thunderbird installed and linked to my private mail and I'm afraid that the account is still active. Is there anyway I can remove the account or set a password so he can not access my mails anymore? Thanks in advance, Felix

चुने गए समाधान

Hi Felix, did you already change the login to the account with your service provider? Then Thunderbird won't be able to send or receive on the account because it won't have the new password. Unfortunately, what has been downloaded will still be there.

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

चयनित समाधान

Hi Felix, did you already change the login to the account with your service provider? Then Thunderbird won't be able to send or receive on the account because it won't have the new password. Unfortunately, what has been downloaded will still be there.

Felix_Horvath
Felix_Horvath प्रश्नकर्ता
more options

Hi jscher2000,

Thanks for the prompt reply.

I changed my password with my email provider and set up Thunderbird on a new device, only the new password was valid.

Have a nice day.

Best regards, Felix