Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Choppy video streaming, and I already turned off hardware acceleration

  • 1 प्रत्युत्तर दें
  • 2
  • 13 views
  • के द्वारा अंतिम प्रतियुतर iamjayakumars

CharleyBoynton86
CharleyBoynton86
more options

When I try streaming movies from Amazon Prime Instant Videos in Firefox both the audio and video are very choppy. I have already tried turning off hardware acceleration as I was frequently getting error messages that a Silverlight Plugin was Unresponsive.

When I try streaming movies from Amazon Prime Instant Videos in Firefox both the audio and video are very choppy. I have already tried turning off hardware acceleration as I was frequently getting error messages that a Silverlight Plugin was Unresponsive.

All Replies (1)

iamjayakumars
iamjayakumars
more options

Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).