Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox version 115.31.0esr

  • 7 תגובות
  • 3 have this problem
  • 146 views
  • תגובה אחרונה מאת James

Phil Strictly
Phil Strictly

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices. Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

פתרון נבחר

I have a mac from 2012 running 10.13.6 and I'm in Hotmail daily with no issues.

Does it happen with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Read this answer in context 👍 1

כל התגובות (7)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi Phil

Please appreciate that you are using an outdated copy of Firefox ESR. You may need to look into updating (if possible on that device).

Phil Strictly
Phil Strictly Question owner

This is the most up to date version I can get on this device.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

פתרון נבחר

I have a mac from 2012 running 10.13.6 and I'm in Hotmail daily with no issues.

Does it happen with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Here's what I see. see screenshots

השתנתה ב־ על־ידי jonzn4SUSE

Phil Strictly
Phil Strictly Question owner

Thanks - clearing cache/cookies didn't fix it, but after running troubleshoot mode I unchecked performance and hardware acceleration settings which seems to have done the trick.

Phil Strictly
Phil Strictly Question owner

Seems the problem has re-emerged after the update to 115.32 and unchecking performance and hardware acceleration doesn't help. Disabling adblocker ultimate does fix the issues, however. Any alternatives to it that might not cause problems?

James
James
  • Moderator
  • Top 10 Contributor

If you can update your macOS to 10.15 (ten.fifteen) or later then you would be able to use current Firefox versions like Fx 140.7.0esr and Fx 147.0 Release.

Firefox 115.32.0esr is based on the old Firefox 115.0 Release but with allowed security and stability fixes since. Also the Fx 115.33.0esr is the last planned update unless Mozilla decides to extend updates yet again before then.

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.