Firefox Helper tool macOS

I have been getting asked to update my firefox for the past 2 weeks now. Everytime, it asks me to update my firefox. I update it, and then when I quit firefox (restart co… (read more)

I have been getting asked to update my firefox for the past 2 weeks now. Everytime, it asks me to update my firefox. I update it, and then when I quit firefox (restart computer) and re enter, it asks me to enter my admin details to be able to install a helper tool to finish installation.

Attached is a video of that happening. Essentially, I have downloaded the latest version directly off of mozilla website, but it continously asks me to update & install helper tool.

When credentials are entered, it doesn't do anything. When I press cancel, the application does not respond and need to force quit. Either way, I cannot access firefox everytime it asks me for an update.

Any help would be appreciated.

Link is to my dropbox of video since I cannot upload it to the post: https://www.dropbox.com/scl/fi/2ihkfij4zk5m74g1rj97l/Mozilla-Firefox-helper-tool-community-post.mov?rlkey=t7hreld7va3bd25putv562hca&dl=0

נשאלה על־ידי MozillaVictor ב־לפני 7 שעות

תגובה אחרונה מאת MozillaVictor לפני שעה

Canceling a calendar import from ics file "Modification_failed"

I have installed Thunderbird on a new computer, created an empty calendar and want to import the calendar backup of the old computer (ics file). After approx. 50 percent … (read more)

I have installed Thunderbird on a new computer, created an empty calendar and want to import the calendar backup of the old computer (ics file). After approx. 50 percent of the calendar entries (approx. 700 in total) have been imported, the import aborts with the error message “Modification_failed” The following note appears in the error message An error occurred while writing to the calendar Wolfgang! Further information can be found below. If this message is displayed after using “Reset” or “Close” for a reminder, but you do not want to add or edit any appointments for this calendar, you can mark this calendar as read-only so that this message is no longer displayed. To do this, right-click on the calendar in the calendar list of the appointment or task view and open the properties. I had switched off the reminder function in the empty calendar

נשאלה על־ידי W.Gerber ב־לפני 13 שעות

switching computers and switching from portable to regular Thunderbird

I have been using Thunderbird portable on my old (Windows 10) computer for years. I have a new computer (Windows 11) and would like to bring my Thunderbird profile and h… (read more)

I have been using Thunderbird portable on my old (Windows 10) computer for years. I have a new computer (Windows 11) and would like to bring my Thunderbird profile and history to the new computer. I have followed the directions in 'how to move Thunderbird to a new computer', but having pasted my Thunderbird profile etc folder into the designated folder (3 levels up from the profile folder that opened when I went to Troubleshoot options and selected open profile folder), when I open Thunderbird again on the new computer there is nothing there - just an empty inbox. I also wasn't prompted to replace anything (current data). Is it because I am doing 2 things - switching from the portable version to the regular app, as well as switching computers? How can I get up and running on the new computer? Any help, suggestions welcome.

נשאלה על־ידי labaileyvt ב־אתמול

תגובה אחרונה מאת labaileyvt אתמול

new laptop installation problem

I am installing Thunderbird on a new Windows laptop (not this one). After installing the app (and making a donation) Thunderbird goes into a loop and asks for yet another… (read more)

I am installing Thunderbird on a new Windows laptop (not this one). After installing the app (and making a donation) Thunderbird goes into a loop and asks for yet another donation. Not very happy- been using this app on older computers for a couple of decades. Is this Microsoft being annoying and attempting to prevent use?

נשאלה על־ידי kg37707p ב־לפני 2 ימים

Exporting Outlook to TB and Moving to new machine

Hi, we have a Windows 11 machine running 'New Outlook'. We have a new machine, also with Windows 11, but we want to move to Thunderbird on the new machine. Grateful for s… (read more)

Hi, we have a Windows 11 machine running 'New Outlook'. We have a new machine, also with Windows 11, but we want to move to Thunderbird on the new machine. Grateful for some advice on the best approach.

Should we migrate from New Outlook to Thunderbird on the old machine, then take a TB export (if that's possible) and move that to the new machine?

Thanks very much for any help to get this right first time!

נשאלה על־ידי mozilla516 ב־לפני 5 ימים

תגובה אחרונה מאת mozilla516 לפני 4 ימים

Calendar download.

I am trying to follow instructions to upload my calendar to Thunderbird and I thought I had done so, but when I click 'continue', nothing happens. I am NOT computer lite… (read more)

I am trying to follow instructions to upload my calendar to Thunderbird and I thought I had done so, but when I click 'continue', nothing happens. I am NOT computer literate, so if anyone replies to this issue, please do so as if you wrote a chapter in ".............. For Idiots". Thank you.

נשאלה על־ידי Carolyne Lain ב־לפני 5 ימים

Google Play Store Translation

Hi, my Phone's default language is Punjabi* (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi). This is not thr… (read more)

Hi, my Phone's default language is Punjabi* (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi). This is not thr issue with any other app in the play store. THANKS.

  • Punjabi is written in two scripts that are Gurmukhi and Shahmukhi.

I didn't know which topic tags best decribes this issue.

נשאלה על־ידי Kuldeep Singh ב־לפני שבוע

תגובה אחרונה מאת Kuldeep Singh לפני 5 ימים

Autofile addon installation - cannot change support email for autofile addon

Hello, I am the developer of the autofile addon. I am trying to change the support email address for this addon. In the edit/manage page (https://addons.thunderbird.net/… (read more)

Hello,

I am the developer of the autofile addon. I am trying to change the support email address for this addon. In the edit/manage page (https://addons.thunderbird.net/fr/developers/addon/autofile-fast-e-mail-to-folder/edit) I did successfully change the old support email address(autofile@oasisllc.com) to the new one (autofile@europhages.com) in the required fields. However the update does not happens in the module page and the email address remains the old one(autofile@oasisllc.com) when you try to send an email to support from the module page.

Actually the email remains stuck to the UUID in the module's manifest (autofile@oasisllc.com). It is like the support email remains stuck to the email in the module's manifest.

Btw, I am in France and I use the French version of the interface. Maybe this interface version needs be updated.

Thanks.

Henri

נשאלה על־ידי hcom4242 ב־לפני 5 ימים