Thunderbird Community Forum

I want to move my local folders from thunderbird laptop to android thunderbird Maybe if I could find the profile location for thunderbird android it might help, but where is it? The thunderbird android seems really lacking in access to configure it ... all over the search engine I find "how to import data and settings into android thunderbird" but every one of these references is actually just import settings, NO DATA IMPORT AVAILABLE that I can find.

I had to install Windows 11 fresh because of multiple issues with my PC (I upgraded from 10 to 11 6 months ago). I installed Thunderbird fresh, and am trying to get it to see my existing data with is on my D drive. I browsed to the folder in Account Settings, but it's not showing up. I have years of mail and don't want to lose it.

There are too many options in the help for me to know which are actually related to my situation. I thought I was ready to do this, but am surprised at how difficult it is compared to the last time I did something similar.

Any help, even just pointing me to the right place to look for help, is appreciated!

Thanks!

Trying to report a bug in Thunderbird:

Subject: Missing message preview/snippet in Thunderbird 115 (Supernova)

Hello Thunderbird team,

I’ve been using Thunderbird 115 (Supernova) and noticed that the message list no longer shows a preview/snippet of the email body. In earlier versions, this was available as the “Message Preview Text” column, but in Supernova neither Table View nor Cards View currently display snippets.

For many users (myself included), having a one‑line preview of the message body is an important part of quickly scanning the inbox — it’s a feature Outlook and other clients provide, and it makes Thunderbird much more efficient to use.

Could you confirm if this feature is planned to return in a future release? If so, is there an estimated timeline? Even a rough idea would help us understand whether to wait for it or look for alternatives.

Thank you for all your work on Thunderbird — it’s a great project, and I appreciate the effort that goes into keeping it modern and usable.

I want to set thunderbird to delete e-mail from my server when, and only when, I delete it locally on my thunderbird on my laptop. I believe I used to do this in account settings, but now it seems that all I find in option to save e-mail on the server is an option to leave messages for "X" number of days, OR until I delete them... which is what I want except I think it used to mean that when I delete them locally, they would automagically delete on the server, also. Now it seems to mean until I specifically delete each of them ON THE SERVER, which is a pain to have to go through deleting e-mails twice, once locally and once again on the server... I believe there must be some setting I am missing, as I believe I used to have it set up the way I'm asking for, but it is not working now.

 I noticed this by having more than 12,000 e-mails on my server and about 90% of them should be erased already...    sad to have to go through them all again   =(

What setting to check? What to do ?? ( I did attempt the "compact folders" option that chatgpt suggested, but chatgpt only has access to older versions of the directions, and this is a new issue ) ( another option that seems to exist is to delete all of them in process of downloading them onto my laptop, but I do want to save some of them in both places ) In case it makes a difference, my server is at my webhosting site, it is not an e-mail service like gmail or yahoo. It is at my website on server hostpoint.ch thanks for any direction you can give me! Thanks for being there! Tom

I spent several hours attempting to re-install Thunderbird today on my new Linux Machine....the Google Verification was/is TERRIBLE...IT NEVER...NEVER WORKED...it has the wrong telephone number, it only occasionally sent CODES, and I attempted to get through this BS...processes at least five or six times..

thunderbird doesn't recognise (I'm australian we don't use z's anymore) my password and keeps on wanting me to enter a new one I enter every password I have had in the last 32 years at least and still no then all of a sudden it sends a message. I reuse that password and it won't accept it.

After clicking on the message pop-up on the Thunderbird email client, the email appears blank,Open other windows to overwrite, then close other windows to resolve the issue. How can I view emails normally after clicking on the message pop-up

Thunderbird randomly archives a significant percentage of my emails. I would like to stop that and control which email is archived. Is there a way to accomplish this? Thanks.

I'm using Thunderbird on Windows 11 with my Outlook email account. I can receive email, but when I try to send an email, it tells me the password is wrong. When I check the password in the Privacy and Security settings, Thunderbird has changed the password to a long string of letters, numbers, and symbols. I enter the correct password, but it keeps changing back to the incorrect password. I have tried deleting and re-adding the account. I have also uninstalled and reinstalled Thunderbird. Same result.

Thunderbird can not receive emails but it can send them. Password is correct.

  ( Login to server pop.verizon.net with username ... Failed
    Connection timed out)

Account Settings -> Server Settings:

   The certificate for pop.verizon.net:995 appears to be valid.
   When viewing the certificate it is out of date.
   No option to add an exception here or under Manage Certificates

On another user on the computer Thunderbird is working.

Thanks

Two nights ago I uninstalled ExpressVPN from my system at the instruction of one of their "support" people. My computer immediately lost the ability to access half of the websites I tried to visit and Thunderbird wouldn't send or receive email. I rebooted and that fixed every issue, but since then, Thunderbird no longer checks for new messages for any of my accounts. If I manually instruct it to check, it downloads the messages with no problem. I don't use any add-ons, and I'm using the latest version on a Windows 11 PC. I have already tried deleting global-messages-db.sqlite, repairing each mail folder from within Thunderbird, clearing the cache, and running an install of the latest version. I have also tried changing the setting for each mail folder to alter the interval for message checks by a minute just to see if that would jog it, but no luck. I've looked at various other help threads for this and am out of ideas. Thanks in advance for any help.

I had an emal logged in on Thunderbird, but I no longer need it/ don't have access to it. I have deleted the account from thunderbird, deleted the calender settings for the account, and also deleted the outgoing server settings for that particular account. However, Thunderbird keeps prompting me to provide the password for that account. How can I completely remove that particular account so it stops asking me to log back in to the account?

Hello, i created new folders in different mail accounts. but they are not visible. i checked the subscribe menu . the folders are visible and checked there. but still not visible if i left the menu. searching for the mail shows a result and the subfolder location. i can open the mail.

but still no folder visible thanks in advance for helping ideas Tom

PS the red arrow points to the new folders

I am no longer receiving new emails on my PC. They are coming to my laptop, but not my PC. Unfortunately, I am not able to connect my laptop to my printer; ergo -- I am now unable to print my emails

hi

i have 2 pc's using tb , one can sign in to my outlook.com acct, but the desktop pc can not. have checked all setting etc

the working installation is on esr update channel, other on is not [so i have 2 difference tb versions]. both are updated

if anyone sees in a forum that i had email trouble recently pls note that i now have an old backup of win10 in service on the desktop pc. haven't yest found my way back to that forum to post the results of using peoples advice but they were very helpful

thanks if anyone can assist

hi all

have somehow got an imap and a pop3 [version of the same acct] acct on my main pc , but they are are the same TB acct if that makes sense. suddenly ive lost all msg's in inbox.

have opened Tb in troublshoot mode but no help. i also did an "impoort" which was no help

i have 2 inboxs with associated folders [which i don't want]. i was tackleling a problem with this acct in another thread and appreciate peoples
input there, but it was not completely resolved

i suspect i need to change both accts to either pop2 or imap , preferably the one where data is kept on a server so acct is syced with my laptop pc

any help much appreciated. thanx

update: just now i did a second "Import", this was successful and recoverd my inbox msg's, but id still like some help getting back to normal, thanks

Hi, everyone,

I have a strange problem with my TB installation - when I go to repair a folder through it's properies settings, TB deletes BOTH the message (mbox) file and the index (msf) file. There is nothing wrong with either (the folder is fine) - I'm just testing out TB's functionality as I'm moving to it.

The settings are set to always download everything and always keep everything. It's TB version 143. The reason I know the files get deleted is - if I disconnect the Internet connection and click Repair Folder, then go into the profile directory, the mbox file is just gone, while the .msf is sitting at 0Kb waiting for the connection to re-establish. Only the connection is back, TB re-downloads both the index and then ALL the messages in the account...! This is, obviously, highly problematic.

My question is two-fold: - is the expected behavior of the "Repair Folder" button to work offline? Should folder repair be possible even in offline mode? - has anyone else encountered this? I reported this on Bugzilla, along with another fellow who has encountered the same: https://bugzilla.mozilla.org/show_bug.cgi?id=1997845 But it appears the developers have a hard time believing it's actually happening...

Many thanks!