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Somehow I have many emails on the same topic (like 40 or 50 of them, going back over several months, even years) all piled up on top of each other, and then I have to close them all one at a time when I need to switch off my PC.

It does not seem to be due to being in Conversation View. I have followed 2 or 3 videos re how to get out of Conversation View, going into settings etc, only to discover I appear to be not in it in the first place.

Is threading different from conversation view?

For the third time now I have found messages I have saved in Local folders in TRASH. I did not put them there, and the original ones in Local Folders are empty. I have had to manually move messages intended to be saved from Trash into my intended folders. I am perplexed why this is happening, as I have not chosen Compact Folders or anything. Very, very annoying. If it continues I will search for another mail tool

I redirect incoming messages into local folders for much of my incoming email. One of my primary sub folders has disappeared. I don't remember doing anything with it – at least not intentionally. It does not show in either the local or primary trash folders. It is not in the archive folder. It is not showing as a sub folder under any other local sub folder. Where did it go and how can I find it?

My wife’s Thunderbird has had problems for several weeks. To repair them, I have disconnected from our e-mail provider (Proton.me), & reconnected to it. Everything seems to be fine but her Thunderbird Inbox. There are no emails in it, but it insists there are two (2). I have tried to compact the folder & to repair the folder, but these actions have no effect. How do I get her inbox clear of this problem, so I can focus on her bigger problem?

Mails that I want to keep in the inbox disappear. They are not in the bin and not in the junkbox. In Thunderbird for windows these mails are still in the inbox. How and/or where can I find an reactivate these mails? Kind regards Tony

Hi all,

I have found a bug with version 10.1 of the Thunderbird email app for Android.

When I go to Sent Items in the Thunderbird app, choose a previously sent email to view it, then choose 'Edit as new message', then make the necessary changes and choose 'Save draft', Thunderbird crashes and the new message is lost (not getting saved in drafts).

Matthew

Hi

I work in a small traditional community fishmonger shop in Scotland and we use Mozilla. I am trying to find a basic instruction manual i could print out handy for us (we are a small team and only i have experience in Microsoft emails etc but this is different ) and i am just trying to help us understand some basics priority being for email, contacts and folder daily management.

We receive a mix of online orders, customers, suppliers and much “junk” noise emails so i’m trying to help us figure out simple and easy to set things moving forward after some staff changes that impacted our “flow”😊

Any tips would be much appreciated 🙏 Thankyou Danna

For some reason after the last update I have been getting multiple inbox.conf(*) folders getting created (see image). I have not found a way to remove these folders. Is this a bug or a setting issue?

I just installed Thunderbird on a new Win 11 Pro 64-bit install. I have some Message filters that seem to be working. However, I have a local folder a_Name and under that I have sub folders Problems, jokes, plus some more. At first, I tried to drag messages to them, and they disappeared. Then I tried to use the file move command still disappeared, then I tried to use the copy command. That worked until I tried to move a message to the folder, and everything disappeared. I have now lost some irreplaceable emails. I have used Thunderbird for years. What gives with this, and how can I fix it?