Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all my data in my Mozilla Account

  • 1 תגובה
  • 0 have this problem
  • 1 view
  • תגובה אחרונה מאת Paul

Alex256343
Alex256343
more options

I lost my saved, Passwords and Favorites after I clicked "forgot password" and changed my password. How can I get my old profile back! Plase help..

I lost my saved, Passwords and Favorites after I clicked "forgot password" and changed my password. How can I get my old profile back! Plase help..

כל התגובות (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

When you use the forgotten password process, data that you have being synced between devices is erased.

Helpful?

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.