מוצגות שאלות עם התגיות: הצגת כל השאלות

the i360 software company states they do not support mozilla. Will you please contact them. I was getting ready to sign up for mozilla vpn but cannot until a resolution occurs Thanks.<support@i-360.com>

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn bu… (read more)

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn but this will not work. Can you please contact i360 support <support@i-360.com> and resolve their issue of sending me downloads of zip files that i cannot open. Thanks for your immediate attention to this MAJOR PROBLEM for me. My email is barry.wagner@earthlink.net

נשאלה על־ידי barry.wagner ב־לפני דקה

Secure Connection Drops

Hello. First, fantastic work on the browser! Second, recently my secure connection to a specific site keeps dropping. I use Firefox to connect to tutanota.com (de). I hav… (read more)

Hello. First, fantastic work on the browser! Second, recently my secure connection to a specific site keeps dropping. I use Firefox to connect to tutanota.com (de). I have HTTPS Everywhere and uBlock Origin installed. Before recently, I never encountered this issue, now it's happening every day. When I first log in it's working as expected, zero issues. After about 30 minutes to an hour I now see the error stating that my connection is not encrypted, and mentions something about loading external images. I already told the support team at Tutanota that I have no images loading, but it's still showing the error. They said the connection should still be secure, but that doesn't make sense if the browser itself is saying it's not secure. It happened around the time where I also had DuckDuckGo Privacy Essentials installed as well, but I have since uninstalled that add-on. Still showing error. Please advise.

נשאלה על־ידי RG - Work ב־לפני שעה

All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (read more)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

נשאלה על־ידי navneet.nigam82 ב־אתמול

תגובה אחרונה על־ידי navneet.nigam82 ב־לפני 44 דקות

Firefox & Yahoo mail

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues wit… (read more)

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues with features, usability & accessibility to Yahoo Mail. To continue without issues, we suggest that you download Chrome, IE, Safari". What has happened to FF or is it a Yahoo issue? Also, it's only after I click on my mail icon on my home page to open my mail. This is quite annoying to have to click off the box and wait for the page to reload about as fast as NetZero dial-up of the mid 90s.

נשאלה על־ידי Sonny65 ב־לפני 47 דקות

Switching back to normal firefox colors without altering my theme

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have goo… (read more)

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have googled like crazy and fiddled with most, if not all, about:config options to try and restore it.

I will do whatever it takes, but my firefox theme (abstract firefox) must remain intact. Surely there is something I can do in the userChrome.css or whatever it's called.

It is just so very tiring having to fix mistakes made by firefox, that keeps changing stuff for the worse. Changes that nobody ever asked for. I am giving the browser one more chance for old times sake, since I have been using it for 20 years or thereabouts. So please, firefox... stop trying to force your users into using stuff that your staff team or whatever likes to use. Think of your users.

And please help me out.

Thank you.

נשאלה על־ידי fopibab368 ב־לפני שבוע

תגובה אחרונה על־ידי fopibab368 ב־לפני שעה

Video quality keeps dropping on a streaming site (Viki)

Dear Support Team, I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was… (read more)

Dear Support Team,

I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was an issue with the site itself. While streaming videos on viki.com the video quality keeps dropping from full HD 1080p down to a measly SD 360p; they automatically adjust the video quality based on your internet speed, yet despite having a very stable connection (220mbps) it keeps constantly changing which is very annoying. The weird thing is, though, that this doesn't happen ALL the time, just for a select few (Chinese or Taiwanese) shows. Playing the same episode of one such a show on another browser (in this case Edge), however, is completely normal. Steady 1080p quality throughout. I don't have this problem on any other streaming sites with Firefox (Netflix, Youtube, Prime, etc.), either.

Is there a throttling misstep somewhere in config that I might have overlooked? As far as I know I haven't changed the settings on it.

Would appreciate any help you can provide as I'd rather not switch browsers to fix this issue.

Sincerely, Isabella

נשאלה על־ידי evendia ב־לפני שעה

KEEP ME SIGNED IN/NO NOT WORKING IN MY LIVE.COM ACCT

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE! AFTER I ENTER MY LOGIN PASSWORD TO GE… (read more)

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

נשאלה על־ידי DOLSZOWY ב־לפני 4 ימים

תגובה אחרונה על־ידי DOLSZOWY ב־לפני 3 שעות

My start up pages have disappeared

i had like 4 or 5 startup pages. i reinstalled firefox and synced twice so it could reclaim them from my home computer but nothing happened. i tried to redo it and the op… (read more)

i had like 4 or 5 startup pages. i reinstalled firefox and synced twice so it could reclaim them from my home computer but nothing happened. i tried to redo it and the option is not there. not sure if this was an update but if so i hate it. i added 3 of my startup pages to the home button. so maybe i can get them from pressing that. but i prefer to have them on startup and just have one page as my home page.

נשאלה על־ידי kdf_333 ב־לפני 4 שעות

All i need is how do i change from the back back ground on bookmarks, and neither a black page when changing sites please

How do i change from the back back ground on bookmarks, and neither a black page when changing sites please this is due to an update, that I always have trusted, that i d… (read more)

How do i change from the back back ground on bookmarks, and neither a black page when changing sites please this is due to an update, that I always have trusted, that i did tonight. i do not like it

נשאלה על־ידי geetee ב־לפני 6 שעות

Primary Password fingerprint authentication

Hey! Years to years have passed but Firefox still missing to adapt some modern authentication. Other browser already support fingerprint authentication but, i don't know … (read more)

Hey! Years to years have passed but Firefox still missing to adapt some modern authentication. Other browser already support fingerprint authentication but, i don't know why firefox is not adapting the security?

Please add a feature so that Primary Password start unlocking using fingerprint authentication.

נשאלה על־ידי Elkees ב־לפני 8 שעות

Same problem:

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived) How can I get a suitable 6-digit authentication code to use in browsers on Windows 10? Codes… (read more)

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived)

How can I get a suitable 6-digit authentication code to use in browsers on Windows 10?

Codes provided by neither of the authentication app's on my phone (Google and Microsoft) work.

נשאלה על־ידי Paul Beaufait ב־לפני 9 שעות

access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

נשאלה על־ידי Mary ב־לפני 22 שעות

תגובה אחרונה על־ידי Mary ב־לפני 11 שעות

When opening new tabs, sometimes they just stay blank and do not work.

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will s… (read more)

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will still not work. I have to keep opening tabs until I can get one to work. It is really annoying and if it doesn't get fixed I will have to change to a different browser. I have tried resetting firefox and debugging it.

נשאלה על־ידי jjordell ב־לפני 14 שעות

Tabs "Jump" back and forth very quickly.

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also … (read more)

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also worsens somewhat when I move the mouse. Occasionally, closing a particular tab stops this action but I cannot determine which type of tab does this. This is driving me crazy. Please HELP!! (Is there some way I can send a video from my iphone?)

נשאלה על־ידי Mort ב־לפני 6 ימים

תגובה אחרונה על־ידי Mort ב־לפני 16 שעות

Appearance of Gmail in Firefox

HI After using Chrom for num of years I have now reverted (upgarded!?) for Firefox. However what's casuing me to regret my decision is the layout og Gmail in the browswer… (read more)

HI After using Chrom for num of years I have now reverted (upgarded!?) for Firefox. However what's casuing me to regret my decision is the layout og Gmail in the browswer. Most of the labels and text are surround by a white Highlight or box which looks ugly. I have exhauste dverything I know to get the text to look like Gmail in Chrome with no success. See attached screen shot of comparison. Could you please give some idea so That I can stay with Firefox Kind regards Chris

נשאלה על־ידי xxchrishillxx ב־לפני 3 שבועות

תגובה אחרונה על־ידי xxchrishillxx ב־לפני 18 שעות

Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (read more)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

נשאלה על־ידי ArneStockholm ב־לפני 22 שעות