Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I got an email from you guys telling me to verify my email .i never saw that email till today yet it says i confirmed.someone has hacked my account.what do i do

  • 4 תגובות
  • 1 has this problem
  • 58 views
  • תגובה אחרונה מאת cor-el

I have recently been hacked and i believe the person took over my mozilla account what can i do?

I have recently been hacked and i believe the person took over my mozilla account what can i do?

כל התגובות (4)

What kind of message was it? A message informing you that some device logged into your Firefox Account, but it wasn't you?

As the first step, you could consider changing your password:

https://accounts.firefox.com/

It was one telling me i successfully confirmed my account with mozilla but i didnt set one up till ten minutes ago.

Hi HeatherW.1969, I should mention that these are two different systems, different logins:

  • Mozilla Support website account

Hopefully those will be unified someday. But for now, check for different emails from each system.