Using Firefox with My Yahoo on Mac and my iPad... with writing email or on Internet, screen will suddenly bounce out to desktop or previous screen.
Ur feedback page won't send when I hit send so lets try this. With "New" Mac and iPad (#1) using Firefox, I will be writing an email in Yahoo Mail and get bounced out of what I am writing back to my desktop/app screens page (iPad) or back 1-2 screens (when on Mac). Mac automatically saves my writing to Yahoo Drafts, but iPad I lose everything I was working on. Plus, I get bounced out of Internet sites suddenly too on either device! Didn't happen 6 to 8 months ago. I cleared cookies/data on iPad and logged out of all open apps on iPad and still happens. Happens on iPad with low batter or just charged.
FYI - 250 Characters is not enough space to give you feedback on your feedback screen by the way! Your Ideas screen wouldn't send either when I tried to write you that way. It just sat there. When on Mac.
All Replies (3)
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
- Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.
Now, a new tab containing your troubleshooting information should open.
- At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
Application Basics
Name
Firefox
Version
18.0.2
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.2.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
AddThis
3.5.9
true
{3e0e7d2a-070f-4a47-b019-91fe5385ba79}
Facebook Toolbar
1.8.2
true
firefox@facebook.com
Yahoo! Toolbar
2.5.1.20121012015120
true
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Fast Dial
4.3.1
false
fastdial@telega.phpnet.us
Google Gears
0.5.36.0
false
{000a9d1c-beef-4f90-9363-039d445309b8}
InvisibleHand
3.8.28
false
canitbecheaper@trafficbroker.co.uk
PriceBlink
3.5.2
false
info@priceblink.com
ShopAtHome.com Toolbar 6.0.6.0 false toolbar@shopathome.com
StumbleUpon
4.16
false
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
Zynga Community Toolbar
3.18.0.7
false
{7b13ec3e-999a-4b70-b9cb-2617b8323822}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size_cached_value
798720
browser.cache.disk.smart_size.first_run
false
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
4
browser.places.updateRecentTagsUri
false
browser.search.useDBForOrder
true
browser.startup.homepage
http://my.yahoo.com/
browser.startup.homepage_override.buildID
20130201065344
browser.startup.homepage_override.mstone
18.0.2
browser.tabs.warnOnClose
false
dom.disable_open_during_load
false
extensions.lastAppVersion
18.0.2
font.name.serif.x-western
Arial
font.size.variable.x-western
18
gfx.blacklist.webgl.msaa
4
keyword.URL
http://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
network.cookie.cookieBehavior
1
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1360820771
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
85899344
places.last_vacuum
1300407105
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_footerleft
print.print_footerright
print.print_headerleft
print.print_headerright
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_page_delay
50
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size
0
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.disable_button.openCertManager
false
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed
false
Graphics
Device ID
0x fd8
GPU Accelerated Windows
1/1 OpenGL
Vendor ID
0x10de
WebGL Renderer
NVIDIA Corporation -- NVIDIA GeForce GT 640M OpenGL Engine
AzureCanvasBackend
quartz
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0
To add to my problem, update... I was trying to respond to an email someone sent me and typed two lines... I got bounced out (this was on my Mac when in Yahoo Mail) and this time it didn't save to drafts at all. Tried again, when I was almost finished with two or three lines, did it again and didn't save to drafts. Please help! I will delete any plug-ins or anything that will help me to use mail or internet without getting bounced out! So frustrated!! As I said before, this will also happen on my iPad.