Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I updated from 3.6.11 to 3.6.12 this morning on my Mac OS X 10.4.11, none of my bookmarks were imported.

  • 2 amsoshi
  • 20 sa na da wannan matsala
  • 19 views
  • Amsa ta ƙarshe daga jjbrown5

jjbrown5
jjbrown5
more options

When I tried to use the restore option, it wouldn't work. I downloaded another 3.6.12 version thinking it may have had a glitch. It also didn't have my bookmarks and wouldn't restore them. In desperation I copied an 3.6.3 version of Firefox from an older Mac onto the one I'm using and was able to restore the bookmarks. However, I have to restore the same file twice before all the bookmarks are restored. But when I try to organize the bookmarks, none of them show up in the Library window. And if I close Firefox and restart it, all the bookmarks are lost and I have to restore them again. Even new bookmarks that I add in are lost on restart. Any suggestions?

When I tried to use the restore option, it wouldn't work. I downloaded another 3.6.12 version thinking it may have had a glitch. It also didn't have my bookmarks and wouldn't restore them. In desperation I copied an 3.6.3 version of Firefox from an older Mac onto the one I'm using and was able to restore the bookmarks. However, I have to restore the same file twice before all the bookmarks are restored. But when I try to organize the bookmarks, none of them show up in the Library window. And if I close Firefox and restart it, all the bookmarks are lost and I have to restore them again. Even new bookmarks that I add in are lost on restart. Any suggestions?

Mafitar da aka zaɓa

This issue can be a problem with the file places.sqlite that stores the bookmarks and the history.

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Zaɓi Mafita

This issue can be a problem with the file places.sqlite that stores the bookmarks and the history.

jjbrown5
jjbrown5 Mai mallakar tambaya
more options

Thanks, cor-el! I usually depend on tech support to fix an issue like this but your post directed me to a web page that explained clearly and simply how to reset the bookmark functions. When I restart, all my bookmarks are still there and I've able to save and organize new bookmarks!