Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved

Thunderbird will not take my SMTP information

Thunderbird Send and receive email
Lin replied 1 watan da ya gabata
John Burke
John Burke

I finally got Thunderbird to not go to Rogers every time I get email. But now I cannot send any email from any address.When I try to send I get an error message. I cannot add an SMPT server as it will not take it

I finally got Thunderbird to not go to Rogers every time I get email. But now I cannot send any email from any address.When I try to send I get an error message. I cannot add an SMPT server as it will not take it
Hoton allon fuska da aka liƙa

All Replies (3)

Lin
Lin
  • Fitattun masu bayar da gudun mawa 10

Zaɓi Mafita

I'm not quite sure what is going on here, but your last screen shot seems to indicate a problem with one of your identities that could possibly contain a reference to a deleted or corrupt SMTP server entry. Try going to <Account Settings | (the account in question) | [main category] | Manage Identities button>. Add a new identity and designate it as the Default Identity, then go back and delete the original, now NON-default identity.

Matt
Matt
  • Fitattun masu bayar da gudun mawa 25

Lin said
I'm not quite sure what is going on here, but your last screen shot seems to indicate a problem with one of your identities that could possibly contain a reference to a deleted or corrupt SMTP server entry. Try going to <Account Settings | (the account in question) | [main category] | Manage Identities button>. Add a new identity and designate it as the Default Identity, then go back and delete the original, now NON-default identity.

@Lin I am curious, how can an outgoing server can be allocated to the new identity when there are none configured. (the first image) Certainly there is an issue with identities, and I also think a bug as the application is displaying the items field name. but without an outgoing server it can never work.

Lin
Lin
  • Fitattun masu bayar da gudun mawa 10

Matt said

Lin said
I'm not quite sure what is going on here, but your last screen shot seems to indicate a problem with one of your identities that could possibly contain a reference to a deleted or corrupt SMTP server entry. Try going to <Account Settings | (the account in question) | [main category] | Manage Identities button>. Add a new identity and designate it as the Default Identity, then go back and delete the original, now NON-default identity.

@Lin I am curious, how can an outgoing server can be allocated to the new identity when there are none configured. (the first image) Certainly there is an issue with identities, and I also think a bug as the application is displaying the items field name. but without an outgoing server it can never work.

Point taken. I'm shooting in the dark here - I've never seen anything like this before. I have a feeling that if you combed through prefs.js you'd find some corruption, if you could recognize it. At this point, it might be a better use of time and energy to start over with a fresh profile,

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.