The account '.gmail.com' looks suspicious. The syntax is wrong for an account name. Is that the account in question? Also, to see if there are any folders for an account, you need to click the account name to see them.

David, I agree the syntax is wrong on that account. However, that is for a gmail account that is active since Nov 2010. It is working well although it is a low usage account.

The problem I am having is for a comcast.net account that I have had for over 20 years. It is my primary account. It had hundreds of folders and thousands of emails. However, when I added the account to Thunderbird after removing it, it only has 2 folders, Inbox and Trash.

If someone can help me with this, I would greatly appreciate it. A Nobody

POP accounts have few folders when set up, usually input and trash, with sent added when first message is sent. If your account had hundreds of folders and was a POP account, they were either deleted when you deleted the account, or they are somewhere in your profiles folder. You can search there with these steps: - click help>troubleshootinginformaition - scroll to 'profiles' and click 'about:profiles' - the new screen lists all profile folders, click the OPEN button and then click the Mail folder, and then click through each POP comcast account to see if one of them has the lost folders If you find them, post back for steps to recover them.