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Loss of Filed Messages R143.0, and deleted folder (win10)

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  • 0 sa na da wannan matsala
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  • Amsa ta ƙarshe daga timrandall

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After the last release (R143.0) my folders for filed emails stops at the letter 'P'? I appear to have lost access to folders from 'Q' to 'Z'. Are these recoverable and why has this happened?

After the last release (R143.0) my folders for filed emails stops at the letter 'P'? I appear to have lost access to folders from 'Q' to 'Z'. Are these recoverable and why has this happened?

An gyara daga Wayne Mery

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I have combined https://support.mozilla.org/en-US/questions/1536203 to this. WHo is your mail provider? Does the problem change if you do Help > Troubleshoot Mode?

Helpful?

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Hi Wayne -

I've tried many approaches this-morning, inclduing folder repairs, troubleshoot mode, etc. Nothing seems to work and I have now discovered that I am unable to delete messages, have no 'Junk' or 'Sent' folder, etc.

Very disappointed as in over 10 years of using Thunderbird I have had no issues, and now it all seems to have fallen apart!

No issues with my ISP and have been using them decades.

Helpful?

Yi tambaya

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