Poor instructions on "Ask your question" page.
I just found out the hard way that trying to add troubleshooting information to a question can cause one to lose whatever was written as clicking "try these manual steps" opens in the same tab and erases everything one has written.
"Troubleshooting Information (optional): We can't automatically get your browser's troubleshooting data, please try these manual steps."
Please add a note that clicking on "try these manual steps" will cause you to lose everything you have typed in previously - so right click and click "Open link in new tab"
(using FF 142.0.1 on a Windows 11 laptop)
All Replies (2)
Hi,
The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to leave feedback for developers, you can go to the Firefox Help menu and select Share ideas and feedback…. Alternatively, you can use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.
You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.
Sorry, thank you for the detailed description. I posted an issue on the Github repository for the software underlying this site to hopefully get it fixed for future users of the forms:
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