Firefox Constantly Crashing
I've gone through the various troubleshooting options over the last month or so and Firefox is still crashing constantly for me, even in Troubleshooting mode. The tabs crash when I'm using a Google Doc, YouTube, Discord, doesn't matter the site; I've submitted about 20 crash reports this morning alone and failed to submit several more:
https://crash-stats.mozilla.org/report/index/ced7bd3d-a768-4ada-a473-127fb0250827 https://crash-stats.mozilla.org/report/index/3886acf3-500e-406b-ab03-77b390250827 https://crash-stats.mozilla.org/report/index/bf00f2f0-4d1a-4364-b369-945170250827 https://crash-stats.mozilla.org/report/index/8568b66f-2058-45bd-a5aa-904540250827 https://crash-stats.mozilla.org/report/index/b651d050-ff74-40bd-ae42-1d4230250827 https://crash-stats.mozilla.org/report/index/b5e446ea-ed00-44cd-b68e-61dd80250827 https://crash-stats.mozilla.org/report/index/7febd586-de43-421a-b3c4-87f230250827 https://crash-stats.mozilla.org/report/index/bcc5ba90-f508-4349-aba1-e0baf0250827
Any help on this would be greatly appreciated!
All Replies (5)
What security software besides MS Defender are you running? What happens with a different user account? If you don't have one, create it or use the admin account. Windows home or pro? If you're running Windows Pro version, I would test in the Sandbox to confirm. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/
You can also boot windows to safe mode and see if you have the same issue.
An gyara daga jonzn4SUSE
I'm not using any security software besides MS Defender. I'm unable to access other accounts or create new ones because this is a school-issued laptop, and it's running Windows 11 Education. I can, however, take a look at booting Windows to safe mode, as long as it won't damage any of my data.
It took me a minute due to a hectic schedule, but I rebooted my computer in Safe Mode With Networking and did not have the same issue; I couldn't play videos in the browser, but I assume that's just part of it being in Safe Mode, and the sites that have given me particular trouble (YouTube, GMail and Docs, Twitter, Facebook) were otherwise working fine. Restarted again back to normal and immediately tabs started crashing.
Okay. Let's try to go back in time before the crashing started. Post a screenshot of the files(in detailed view) from your sessionsstore-backups folder in profile folder. see screenshots
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