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Sent email is not saved in Sent Items

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga Yu5tiqX9og

robo844
robo844
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Hello, I stopped seeing sent emails in Thunderbird v. 9.0, Android 14. The email is sent, but not saved in the sent mail. Sending emails via computer (Thunderbird) or after logging in via the web interface works, emails are saved in the sent mail. The problem is only in the mobile application and only for 1 account. The other 2 accounts (gmail and center) work without problems, emails are saved in the sent mail. I tried changing the server settings for sent mail in the given account - without success. Has anyone encountered a similar problem? Thank you

Hello, I stopped seeing sent emails in Thunderbird v. 9.0, Android 14. The email is sent, but not saved in the sent mail. Sending emails via computer (Thunderbird) or after logging in via the web interface works, emails are saved in the sent mail. The problem is only in the mobile application and only for 1 account. The other 2 accounts (gmail and center) work without problems, emails are saved in the sent mail. I tried changing the server settings for sent mail in the given account - without success. Has anyone encountered a similar problem? Thank you

An gyara daga robo844

All Replies (4)

Yu5tiqX9og
Yu5tiqX9og
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The following steps might be helpful: "Settings" > "Accounts" section > tap the account you want to configure > "Sending mail" > tick "Upload sent messages (Upload sent messages to Sent folder after sending)".

robo844
robo844 Mai mallakar tambaya
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Thanks for the advice. The box is checked. I tried unchecking it and checking it again, but to no avail.

robo844
robo844 Mai mallakar tambaya
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additional information: - if you delete an email from your inbox, it is not saved in the trash - it is completely lost. - I tried to delete the account and set it up again - without success - the error is definitely in Thunderbird. I created a profile with the same settings in the Samsung email app and everything works 100% without problems.

Yu5tiqX9og
Yu5tiqX9og
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The following link might be helpful: https://support.mozilla.org/en-US/questions/1495941#answer-1721871