failed Mac, now need to use profile backup
Hi. My iMac failed and I now have another. I've downloaded TB to it. In my dropbox account I have a profile backup folder which I'm hoping is what I need. Is there a set of foolproof instructions for restoring from the profile backup?
Mafitar da aka zaɓa
Thank you David, that worked perfectly Billy
Karanta wannan amsa a matsayinta 👍 0All Replies (3)
I sometimes get burned when attempting to help a Mac user, but I think these steps will work - and since they don't corrupt anything, they should cause no problems:
- in thunderbird, click help>troubleshootinginformation
- scroll down to 'profile foldler' in left column and click 'open folder'
- exit thunderbird, you are now in profile. Notice the folder in which the profile is located.
- copy your backup profile into the same folder as the current profile. remember its name
- restart thunderbird
- click help>troubleshootinginformation
- scroll down this time to 'profiles' and click 'about:profiles'
- click the 'create profile button
- click next
- enter a short name for the profile, such as OLDPROFILE
- click the choose button to locate and select your profile
- click finish and launch
Zaɓi Mafita
Thank you David, that worked perfectly Billy
Whooeee!!!!! Super. You're very welcome. You gave me my biggest smile of the day. :)