Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Outgoing email

  • 1 amsa
  • 0 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga Matt

22fn6vwdfn
22fn6vwdfn
more options

When I hit send, I get this error message:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 15.181.96.214 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

What do I need to do to correct?

When I hit send, I get this error message: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 15.181.96.214 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130. What do I need to do to correct?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The IP address listed 15.181.96.214 appears to be owned by Amazon See https://ipinfo.io/AS16509/15.181.96.0/20-15.181.96.0/25

You apparently are sending mail from that address. Spectrum only allow their mail servers to send mail originating in their network.

I do not know what you are doing, but it is not going to work like it is.

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.