Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Issue with embedded hyperlinks in a 'secure' website.

  • 1 amsa
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Terry

more options

I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website.

I can't share the website with you because it's behind the login details of my pension provider, sorry, but essentially the problem is with the hyperlinks to my monthly pension slips. When I click them, nothing happens, that I'm aware of, at least.

If I login to the same website using Safari (it's the only other browser installed), clicking on the link opens a preview of the PDF document on the open webpage (it doesn't open a new tab or window), but it's this that doesn't seem to be working in Firefox. However, if I click on the link and then the Download PDF link, the correct document downloads as expected, just no preview.

Is there a Firefox setting that could help with this, or is it more a compatibility issue in the website's design?

Thank you.

I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website. I can't share the website with you because it's behind the login details of my pension provider, sorry, but essentially the problem is with the hyperlinks to my monthly pension slips. When I click them, nothing happens, that I'm aware of, at least. If I login to the same website using Safari (it's the only other browser installed), clicking on the link opens a preview of the PDF document on the open webpage (it doesn't open a new tab or window), but it's this that doesn't seem to be working in Firefox. However, if I click on the link and then the Download PDF link, the correct document downloads as expected, just no preview. Is there a Firefox setting that could help with this, or is it more a compatibility issue in the website's design? Thank you.

All Replies (1)

more options

Do you have a content blocker extension? If so, you may have to disable it for that site.