Firefox Community Forum

I get emails with attachments that I often can't open. I am very NON-tech savvy. It seems jpg opens fairly easily. I got a statement that opened easily, but MANY photo attachments with only "?" - no "jpg" - asked me where to file them, how to name them. I don't know before seeing the attachment. It bothers me to have to call service providers repeatedly and ask them to send things in different formats. Google tells me I can set Mozilla preferences to always open automatically, but now, with AI, I got redirected. Your help will be appreciated!

I have some names that pop up in an autofill dropdown when trying to input names. Some of them are misspelled and some are obsolete. How do i delete these? I've looked in Privacy and Settings and they are NOT present under "Addresses and more". Those are complete addresses with names. The ones i'm referring to are just names that pop up in an autofill drop down. These are names that i can't seem to find anywhere in Settings.

I came across another thread here that said try highlighting the name and Shift+Fn+Delete. This does not work

Thanks in advance.

I have two profiles, one for work and one for my personal in the same account. I need to sync both of my profiles but do not want the information in the two profiles mixed together. I need to sync the information as I have a desktop and a laptop that I use for work, and mobile devices and another laptop for personal matters. If I am on work travel and need to access my personal profile on my laptop (because schlepping two machines is silly!), I want to switch my profile to the personal one. then when I am done I want to switch back to the work profile. How can I do this and is firefox set up to do this?

Before the update, I could use "cmd+shift+[number]" to open a new container tab. Now, nothing works. "cmd+t" opens a tab with "no container", which is completely different.

I already tried going to "about:keyboard", but opening a new container tab isn't even listed as an option.

I can access Chewy with Safari, but not with Firefox. So the problem is not with my Mac settings and the problem is not with Chewy, the problem is with Firefox. Please address and fix it.

seems that after Firefox 150.0.3 (20260511200624). I cant access locally deployed servers that are not secure. the Firefox forces https when hitting http://localhost. I've tried to disable the HTTPS setting altogether. Even in developer mode it still overwrites http to https.

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to do so. That worked, which verifies I had the correct password to begin with.

I then updated the browser to the latest version. When I type in the new password on startup of Firefox it works fine to reopen all the old tabs.

However when I go to look at any of the saved website passwords, the problem reoccurs again. I type in the new password but the box shakes, refusing it.

How can it be that the primary password lets me in fine when starting up Firefox, yet I get the shaking login box when I try to look at any saved website passwords? Surely if the primary password works for one it should work for the other?

Thank you, Shane

I updated Firefox a few minutes ago and closed everything to let it finish. When I reopened it, all my bookmarks were gone. I checked the restore option in the Bookmarks menu, but only today's date was available, and clicking it did nothing. I found the bookmarkbackups folder in my profile directory, but there's only one file—859 bytes, which is basically empty. I'm signed into a Firefox account now, but my bookmarks aren't syncing from the server, which suggests they were never synced. Is there any way to recover them, or are they just gone?

Hi, Lately I haven't been able to add a bookmark icon on my 4-row new tab page. There's still to empty spots I would like to fill but can't find the usual + button. Thanks for the help

Many URLs and hosts automatically reload pages. For example, when I am reading a multi-page article and am several pages in, the page often reloads and I have to start all over again and try find the place where I left off reading. "Stop Auto Reload" is a Firefox extension that is supposed to allow the user to stop the auto-reloading that many URLs and hosts execute, but it does not always work. It seems to work on some sites, but not on others. I have not found any other extensions so far that address this. Any assistance with this problem is greatly appreciated. -Neil

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from Mozilla or anyone else! I didnt see settings that would disable mozilla sales pop ups - is there some way to turn these off permanently? I have already turned off the ai features. Really appreciate any suggestions!

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browsers (Chrome, Safari, Edge) continue working perfectly on the home network. Standard troubleshooting steps—like clearing Firefox's DNS cache, changing proxy settings to "No Proxy", turning off DNS over HTTPS (DoH), and flushing system DNS—do not resolve the issue.

Root Cause: Cisco AnyConnect locks low-level socket configurations and routing rules within the active Firefox user profile (prefs.js). Even after the VPN is disconnected, Firefox remains bound to the dead corporate pipeline, a behavior that standard settings menus cannot override.

Proven Solution: The only way to clear the corrupt VPN socket locks is to completely reset the internal profile architecture:Open Firefox, type about:support into the address bar, and press Enter.Look at the top right of the page and click the "Refresh Firefox..." button. Accept the prompt. Firefox will close, securely back up your bookmarks/passwords, generate a fresh profile, and restart.Internet access will instantly return to normal. (Note: You will just need to reinstall your extensions afterward).

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalled the software on my Mac Book Pro 2012 version 10.15.8.

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintaining it.

This morning, I got the regular "Are you sure you want to delete this?" dialog box (pretty sure it's a Javascript call) with the additional check box of "Do you want (URL) to not prompt you for this any longer?" (or words to that effect).

I thought, "Great, one less click" and made that selection.

But now when I want to delete an item off the articles list, it doesn't delete at all.

I'm pretty browser-savvy, but I don't know how to re-enable that option. Any ideas?