Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Account banned by policy

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 24 views
  • Amsa ta ƙarshe daga j.joosten1

j.joosten1
j.joosten1
more options

Although I van access my accounts on hostingsite 'one.com' via Firefox, in Thunderbird I get the message that my account is banned by policy. I am then asked to fill in my password for that account but when I do so it says it is not valed (while I can access that account with the same password via Firefox!). What is the case. My other accounts on Thunderbird do not have this problem.

Although I van access my accounts on hostingsite 'one.com' via Firefox, in Thunderbird I get the message that my account is banned by policy. I am then asked to fill in my password for that account but when I do so it says it is not valed (while I can access that account with the same password via Firefox!). What is the case. My other accounts on Thunderbird do not have this problem.

Mafitar da aka zaɓa

It appears that Mozilla VPN caused the problem. I changed the VPN-location from Amsterdam to Oslo and now everything functions as it should do.

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

david
david
  • Top 10 Contributor
more options

Was there an explicit message you received? Sharing the full content of the error message may allow someone here to provide suggestions. Thank you.

j.joosten1
j.joosten1 Mai mallakar tambaya
more options

Zaɓi Mafita

It appears that Mozilla VPN caused the problem. I changed the VPN-location from Amsterdam to Oslo and now everything functions as it should do.