Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox Windows 10 scroll jumps

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga mirceavx

more options

Firefox - Windows 10 (Enterprise LTSC 2019 - build 1809) scroll randomly jumps up / down mostly up. I tried everything to no avail - by that I mean changing the input driver (Synaptics touchpad) setting, restarting Firefox with add-ons disabled...The scrolling still happens. I would really like to solve the issue as I really like and want to use Firefox browser.

Firefox - Windows 10 (Enterprise LTSC 2019 - build 1809) scroll randomly jumps up / down mostly up. I tried everything to no avail - by that I mean changing the input driver (Synaptics touchpad) setting, restarting Firefox with add-ons disabled...The scrolling still happens. I would really like to solve the issue as I really like and want to use Firefox browser.

All Replies (3)

more options

Does it still happen when Use autoscrolling is disabled in the Options? Or Use smooth scrolling?

Does it happen with a mouse?

more options

Does it happen in other programs? Does it happen with a new Firefox Profile?

more options

Yes it happens with a new profile and yes it happens with autoscrolling turned off. It may be a Windows 10 related problem as I never had this issue with Linux or Windows 7, 8.1...