Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

can't get messages to record in "Sent Mail"

  • 3 amsoshi
  • 22 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga ralphrafol

more options

As of 9-1-17, I get error messages indicating that my sent messages can not be recorded in the "Sent Mail" file..how can I fix this condition?

As of 9-1-17, I get error messages indicating that my sent messages can not be recorded in the "Sent Mail" file..how can I fix this condition?

Mafitar da aka zaɓa

I'm assuming you are talking about an imap mail account. Is it a gmail account? Is the 'Sent Mail' folder visible in the Folder Pane?

right click on imap mail account in Folder Pane and select 'Subscribe'. Is the 'Sent Mail' folder listed? Have you subscribed to see the 'Sent Mail' folder? If not selected, Select checkbox and click on 'Subscribe'.

Karanta wannan amsa a matsayinta 👍 1

All Replies (3)

more options

Zaɓi Mafita

I'm assuming you are talking about an imap mail account. Is it a gmail account? Is the 'Sent Mail' folder visible in the Folder Pane?

right click on imap mail account in Folder Pane and select 'Subscribe'. Is the 'Sent Mail' folder listed? Have you subscribed to see the 'Sent Mail' folder? If not selected, Select checkbox and click on 'Subscribe'.

more options

thanks for your help! hb

more options

I have a similar problem. I get a message that says my mail cannot be added to the Sent folder - see below. But as far as I can see it does in fact get copied there. Mostly happens with mail with attachments and it is a gmail account. Solution above does not apply since I have subscribed to the sent folder.