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need to remove flightsearch tab every time i open firefox

mikedonahoo
mikedonahoo
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every time i open my home page, msn, with firefox i have a box to select use new home page (msn) or orginal (flightsearch tool bar). i did load flightsearh a couple of weeks ago but cannot remove the question box. it does not show up on IE or Chrome.

every time i open my home page, msn, with firefox i have a box to select use new home page (msn) or orginal (flightsearch tool bar). i did load flightsearh a couple of weeks ago but cannot remove the question box. it does not show up on IE or Chrome.

All Replies (2)

FredMcD
FredMcD
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Some protection programs/add-ons can protect user settings.

Also see; https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Another possibility is that you are infected with unwanted software. Here's my suggested procedure for tracking down and cleaning up bad add-ons, ad injectors, and other hijackers. I know it seems long, but it's really not that bad.

(For Windows Vista, 7, 8, 8.1, 10; XP is somewhat different)

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. All extensions are optional.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.